Level 3 Business Administration Apprenticeship

Summary

We are seeking to recruit a Business Admin Apprentice to support our Enhanced Care Home Support Service who are based at Europa Point, Warrington. A business administration apprenticeship. is a great way to enter the NHS workforce and learn about the sector whilst developing key transferable knowledge and skills.

Annual wage

£22,383 a year

Minimum wage rates (opens in new tab)

The applicant will receive Agenda for Change Band 2 salary and on completion of their Apprenticeship programme will increase to Band 3.

Training course

Business administrator (level 3)

Hours

Monday - Friday, 9.00am - 5.00pm, opportunities to discuss flexible working.

37 hours a week

Possible start date

Monday 4 November

Duration

1 Year 6 Months

Positions available

1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

Apprentices will spend some of their paid working hours attending classroom-based teaching at Warrington & Vale Royal College and receive support from the college and the Trust to develop the knowledge, skills and behaviors required for the job role.

NHS administrative staff provide business support to clinical and non-clinical staff.

The NHS must be well-organised and keep detailed records of patients and staff. At Bridgewater our business administration staff are critical in supporting us to deliver high quality care to our patients. The nature of the role would suit individuals who already have a level of digital confidence and are interested in applying that to the workplace.

The exact duties and responsibilities may differ but apprentices will develop a range of core knowledge, skills and behaviors that are valuable and transferable including:

IT Skills
Record and document production
Decision making
Interpersonal Skills
Communication
Planning and organisation
Project management
Professionalism
Knowledge of policies, processes and business fundamentals

Where you’ll work

Europa Point

Europa Boulevard

Warrington

Cheshire

WA5 7TY

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

WARRINGTON & VALE ROYAL COLLEGE

Your training course

Business administrator (level 3)

Equal to A level

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.

Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.

Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.

Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.

Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.

Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.

Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.

Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

Apprentices will gain a Level 3 Business Adminstrator qualification after completion of their 12 - 18 month programme
The apprenticeship programme will be delivered in Warrington Vale Royal College, Winwick Road, Warrington WA2 8QA
The aim of the Apprenticeship is to create an individual learning plan to suit both the apprentice and the employer's needs

Requirements

Desirable qualifications

GCSE or equivalent in:

Maths and English (grade GCSEs at Grade C/4 or above or)
Business Administration (grade Level 2)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Customer care skills
Problem solving skills
Presentation skills
Administrative skills

About this company

Bridgewater Community Healthcare NHS Foundation Trust was established as a NHS Trust in 2011, and as a NHS Foundation Trust in November 2014. We deliver a wide range of community-based healthcare services in Halton, Warrington, as well as some networked services and specialised community dental services across a much larger geography. Our focus is on ensuring that our colleagues across the organisation are supported to deliver services of the highest quality.

https://bridgewater.nhs.uk/ (opens in new tab)

Disability Confident

A fair proportion of interviews for this apprenticeship will be offered to applicants with a disability or long-term health condition. This includes non-visible disabilities and conditions.

You can choose to be considered for an interview under the Disability Confident scheme. You’ll need to meet the essential requirements to be considered for an interview.

After this apprenticeship

Completion of the apprenticeship is a condition of employment for this post
Upon successful completion of the apprenticeship programme, the post holder will progress to a Band 3 Administrator role in the Organisation

Ask a question

The contact for this apprenticeship is:

BRIDGEWATER COMMUNITY HEALTHCARE NHS FOUNDATION TRUST

Sarah Power

sarah.power5@nhs.net

The reference code for this apprenticeship is VAC1000277291.

Apply now

Closes in 11 days (Monday 30 September)

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After signing in, you’ll apply for this apprenticeship on the company's website.

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