Apprentice Dog Groomer

Summary

Jollyes The Pet People in Halifax are looking for an Apprentice Dog Groomer to join their pack. A fantastic opportunity for someone looking to start a career in pet grooming working within a renowned and award winning national retailer, listed in the Sunday Times ‘best places to work’.

Annual wage: £12,396.80 a year
Minimum wage rates (opens in new tab)
Training course: Dog groomer (level 2)
Hours: As this is 20 hours per week, the shift pattern will be discussed and agreed with the successful candidate.
20 hours a week
Possible start date: Monday 7 October
Duration: 1 Year 6 Months
Positions available: 1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

At Jolleys they provide the full range of pet grooming services for their customer's pets. This role will require you to carry out all manner of services including (but not limited to);

Learn to complete all aspects of grooming, including preparation before a groom, health & welfare checks, bathing routines, safe drying techniques, nail clipping routines, learning how to groom all dogs to their breed standard.
Learn cash handling and till operation as well as managing the appointment booking process and dealing with customer enquiries.
Learn to deliver the best service, exceeding expectations in animal welfare standards whilst adhering to health and safety policies.
Maintaining a clean and safe working environment including cleaning tasks, ensuring all work is completed in compliance with the Animal Welfare Act and Health & Safety legislation.
Ultimately ensuring that customers and their pets enjoy a positive, memorable and rewarding salon experience, exceeding their expectation by bringing a ‘Pet Perfect Service’ to life

They are looking for a friendly, outgoing person to join their team. Great communication skills are essential for both within the team and with their customers and the ability to be organised and plan your time.

Dog grooming is a physically and mentally demanding job but if you love dogs it’s also incredibly enjoyable. You will need a hard-working attitude and be happy to get stuck in – it’s definitely a ‘hands-on’ job. No two days are ever the same, as the pets which Jollyes care for have many different characters, they work with dogs of all sizes and breeds ranging from young puppies to the very elderly.

Some of their animal clients love being groomed and some are not so sure, therefore you must be confident around dogs and remain patient, calm and reassuring!

You’ll need a willingness to learn and be proactive, use your initiative and approach each day with enthusiasm. It’s a customer-facing role, so as a representative of the Jollyes brand you should have high standards of personal presentation.

Where you’ll work

Shroggs Road Retail Park

Shroggs Road

Halifax

West Yorkshire

HX3 5HL

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

HADDON TRAINING LIMITED

Your training course

Dog groomer (level 2)

Equal to GCSE

Course contents

Develop a dog grooming plan to meet the individual requirements of the dog and owner

Carry out a dog grooming plan to meet the individual requirements of the dog and modify as required throughout the groom

Identify normal signs of good and bad health including poor skin condition and external parasites

Identify when to report abnormal signs of health and advise the customer when abnormal health may require veterinary attention

Recognise and adapt to behavioural change indicators and signs of relaxation, fear, aggression and stress in dogs

Handle and move dogs, adapting own behaviour to meet the needs of the dog

Identify and use relevant dog restraint equipment to move and handle the dog according to temperament, age, breed, and size, and in line with manual handling and lifting procedures

Bathe a dog using procedures which account for breed, coat type and anatomical features, including selecting, preparing and using products according to coat type

Store grooming and bathing products, including medicated shampoo, in accordance with COSHH regulations

Dry a dog selecting and using equipment, methods and products which account for coat type, breed, and anatomical features

Handle the dog and use nail clippers and/or scissors to trim dog’s nails.

Select, handle, and use coat trimming equipment

Identify factors that require the groom to be terminated early, such as illness, zoonotic infections, behaviour, stress

Identify and escalate health and safety, and animal welfare concerns

Maintain dog records

Communicate with colleagues, customers, and stakeholders and use terminology suitable to audience

Clean, maintain, store and sterilise products and equipment

Clean and disinfect the work area and dispose of waste in accordance with COSHH regulations

Your training plan

You will be working towards the Level 2 Dog Grooming apprenticeship.

All training will be provided on-site during your paid working hours. Your day-to-day mentoring will be with your employer, and a combination of online and in-person monthly sessions will be held with your Haddon Training Trainer Coach.

Apprentices without GCSE or equivalent English and maths must pass level 1 and take the exam for Level 2 before the end-point assessment.

Requirements

Desirable qualifications

GCSE or equivalent in:

English (grade 4)
Maths (grade 4)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
Attention to detail
Organisation skills
Customer care skills
Team working
Creative
Initiative
Patience

Other requirements

There is the potential to earn additional commission, 30% colleague discount on products and 20% discount on services, Employee Reward Scheme (further retail discounts), Employee Assistance Programme (medical and wellbeing), additional holiday awards for your birthday, wedding, new pet arrival, long service, Cycle2Work scheme, Workplace Pension Scheme, Staff Uniform and free parking.

About this company

From modest beginnings in Enfield as a single store in 1971, Jollyes has grown into one of the largest chains of pet superstores with over 100 stores across the United Kingdom and Ireland, as well as a thriving online presence. Offering live animals, food, accessories, toys, and services such as dog grooming, washing and veterinary care, Jollyes is home to everything a pet could need! The combination of excellent service and advice with the instant ‘local’ feel to stores makes for a warm and successful visit for pet parents.

https://www.jollyes.co.uk/ (opens in new tab)

After this apprenticeship

The employer would like to find someone who would like to continue beyond the apprenticeship and become a long-term member of their team. They will train you from start to finish and if you would eventually like to become a fully qualified dog groomer, they will help you with all the knowledge you'll need, and possibly carrying on to achieve further training and enjoy a career with them in the future.

Ask a question

The contact for this apprenticeship is:

HADDON TRAINING LIMITED

Enquiries@haddontraining.co.uk

01443749000

The reference code for this apprenticeship is VAC1000277267.

Apply now

Closes in 9 days (Monday 30 September at 11:59pm)

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