Business Support/Administration Apprentice

Summary

Looking for a career opportunity within an office environment? Open the door to a successful career. If you want support and opportunity with a family-run business, this is the apprenticeship for you! Straightset are looking to extend their Administration Team by recruiting an apprentice to help in the day-to-day running of their busy office.

Annual wage

£13,312 a year

Minimum wage rates (opens in new tab)

Pay will be reviewed upon performance and successful completion of apprenticeship

Training course

Business administrator (level 3)

Hours

Monday to Friday – 09:00 – 17:00

40 hours a week

Possible start date

Tuesday 15 October

Duration

1 Year 6 Months

Positions available

1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

As a Business Support/Administration Apprentice, you'll be responsible for (but not limited to) the following:

· General administrative duties for the team such as filing, processing forms and compiling reports;

· Inputting and maintaining internal filing database (Access)/ maintaining filing system;

· Process purchase order acknowledgements;

· Ordering office stationery/supplies / distributing incoming post;

· Creating and maintaining customer orders on the CRM system;

· Maintaining digital platforms – social media, website cms, email campaigns;

· Answering calls/emails and dealing with client queries in a professional and helpful manner;

· Speaking to suppliers – getting latest images/ brochures/pricing;

· Adhering to company procedures and policies.

You’ll develop your skills alongside the Management and Admin Team, learning a variety of duties and supporting the whole business to continued growth. You’ll be taught and mentored by colleagues who are well versed in the job role and industry; to achieve your full potential and share in the company’s success.

If you are committed and ready to take your first step into a real career with a fantastic team, then please apply now! This apprenticeship and opportunity with Straightset will be highly competitive, so please don’t miss your chance!

Where you’ll work

STADIUM CLOSE

WORKSOP

S81 7BT

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

RNN GROUP

Your training course

Business administrator (level 3)

Equal to A level

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.

Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.

Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.

Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.

Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.

Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.

Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.

Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

The successful candidate will continue their studies with apprenticeship specialists, RNN Group both remotely and from one of their campuses, giving you the training and support you need to become an all-rounded and successful administrator.

The Apprentice Standard you will be studying is Business Administration – Level 3

Requirements

Essential qualifications

GCSE in:

Maths & English (grade A*-C/9-4)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Attention to detail
Organisation skills
Customer care skills
Presentation skills
Administrative skills
Logical
Team working
Creative
Initiative
Enthusiastic and flexible
Eager to assist
Be reliable and punctual

Other requirements

This is a successful business with a fantastic reputation that works to a tight schedule. They are looking for someone who can get there in a morning punctually (think about the location of the business and transport links), listen/learn and use their own initiative to quickly become a valued and productive team member.

About this company

Straightset are leading independent Garage Equipment Experts for Car & Commercial Workshops. They’re a family business who continue to be dedicated to offering all customers exceptional service. Health and Safety is top priority. Straightset believe in only supplying garage equipment they can fully support – this means carefully selecting manufacturers who have the same ethos as they do; offering aftercare packages that are second to none. It’s not just about supplying garage equipment, it’s about creating long lasting relationships with their customers, based on knowledge, trust & a flexible approach. They are dedicated to keeping customers operational during these unprecedented times, offering a range of flexible packages, innovative, bespoke technology and a 'can do' attitude to customers requirements.

https://www.straightset.co.uk/ (opens in new tab)

After this apprenticeship

Further and higher skill development within the business. A lifelong career with Straightset Ltd.

Ask a question

The contact for this apprenticeship is:

RNN GROUP

Lorraine

lorraine.savage@rnngroup.ac.uk

07713319356

The reference code for this apprenticeship is VAC1000275998.

Apply now

Closes in 19 days (Thursday 10 October at 11:59pm)

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