Apprentice Receptionist
THE MOTE MEDICAL PRACTICE
KENT, ME15 9FL
Closes tomorrow (Monday 30 September at 11:59pm)
Posted on 10 September 2024
Contents
Summary
We are looking for a dynamic, motivated and enthusiastic individual to join our friendly team as soon as possible. The role is on a full time basis (37.5hrs) however, the practice is committed to providing a good work-life balance and as a result, working days are negotiable.
- Annual wage
- £12,480 a year
- Training course
- Business administrator (level 3)
- Hours
-
Shifts to be confirmed
37 hours a week
- Possible start date
-
Tuesday 1 October
- Duration
-
1 Year 3 Months
- Positions available
-
1
Work
As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.
What you’ll do at work
To be responsible for undertaking a wide range of reception duties and the provision of general support to the multidisciplinary team.
Duties can include, but are not limited to, greeting and directing patients, effective use of the appointment system, booking appointments, the processing of information and assisting patients as
required
To act as the central point of contact for patients, the distribution of information, messages and enquiries for the clinical team, liaising with multi-disciplinary team members and external agencies such as secondary care and community service providers
The following are the core responsibilities of the Receptionist. There may be, on occasion, a requirement to carry out other tasks. This will be dependent upon factors such as workload and staffing levels:
- Maintain and monitor the practice appointment system
Process personal, telephone and e-requests for appointments - Answer incoming phone calls, transferring calls or dealing with the callers’ request appropriately
- Signpost patients to the correct service
- Initiating contact with and responding to, requests from patients, team members and external agencies
- Photocopy documentation as required
- Data entry of new and temporary registrations and relevant patient information as required
- Input data into patients’ healthcare records as necessary
- Direct requests for information, i.e., SAR, insurance/solicitors’ letters and DVLA forms to the administrative team
- Manage all queries as necessary in an efficient manner
- Carry out system searches as requested
- Maintain a clean, tidy, effective working area at all times
- Monitor and maintain the reception area and notice boards
- Support all clinical staff with general tasks as requested
Where you’ll work
THE SURGERY
ST SAVIORS ROAD
MAIDSTONE
KENT
ME15 9FL
Training
An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.
College or training organisation
ABM TRAINING (UK) LTD
Your training course
Business administrator (level 3)
Equal to A level
Course contents
Your training plan
- On the job training with the employer whilst working towards
an apprenticeship standard including Functional Skills if
appropriate
https://www.instituteforapprenticeships.org/apprenticeship
standards/business-administrator/
- Regular work-based assessments/observations carried out
by ABM Training Tutor Assessor, to determine competency
and meet with Awarding Body standards
Requirements
Essential qualifications
GCSE in:
- English (grade 9-4)
- Maths (grade 9-4)
Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Administrative skills
- Number skills
- Team working
- Initiative
Other requirements
***THE EMPLOYER HAS ASKED THAT YOU DO NOT CONTACT THEM DIRECTLY. DOING SO COULD JEOPARDISE YOUR APPLICATION*** If you do not meet the criteria for this position, your application will not be considered. National Minimum Wage The National Minimum Wage (NMW) for Apprentices is £6.40 per hour from 1st April 2024. This applies to 16 - 18 year old Apprentices and those aged 19 and over in the first year of their Apprenticeship. For all other Apprentices the Apprentice National Minimum wage appropriate to their age applies. The wage for Apprentices applies to both time spent on the job plus time spent in training. INTERVIEW We will be interviewing candidates who meet the criteria as they apply and will recruit after a successful interview which may be before the closing date. Reality Check You will be responsible for your travel expenses to and from your place of work. Therefore, you must have the means to get to your place of work on a daily basis whilst waiting for your first wages to be paid.
About this company
The Mote Medical Practice is a long-established surgery in South Maidstone with four partners and two salaried GPs. We have excellent nursing, reception and management teams who provide care to a list size of around 10,000 patients and are looking to expand our team further. We are a high QOF achieving, low visiting practice with a CQC rating of “good” and are currently running on EMIS Web.
After this apprenticeship
- Potential for full time employment for the right candidate
- There are opportunities to progress onto other qualifications
- Many employers retain apprentices in full/part time positions
- The Qualifications you gain can also help you to get into higher education or other employment
- Being an apprentice gives you the opportunity to gain a recognised qualification and developing professional skills whilst earning a salary, inside some of Kent’s best companies
Once the Apprenticeship has been achieved you will have the skills, abilities and experience to update and enhance your CV, to make it attractive to potential employers
Ask a question
The contact for this apprenticeship is:
ABM TRAINING (UK) LTD
Kathryn Pullen
kathryn@abmtraining.co.uk
07534305219
The reference code for this apprenticeship is VAC1000275891.
Apply now
Closes tomorrow (Monday 30 September at 11:59pm)
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