Business Administrator Sales Apprentice

TEST INCORPORATED LIMITED

Harlow, CM19 5AR

Closes in 15 days (Sunday 6 October at 11:59pm)

Posted on 10 September 2024


Summary

A fantastic opportunity for anyone with an interest in working within a sales department. Includes all aspects of business admin. General administrative support for Sales team as well as other functions wherever necessary.

Annual wage
£15,600 a year

Minimum wage rates (opens in new tab)

£7.50-£8.00 per hour, subject to experience.

Training course
Business administrator (level 3)
Hours
Monday - Friday 08:00 - 16:30

40 hours a week

Possible start date

Monday 28 October

Duration

1 Year 6 Months

Positions available

1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

Day to Day duties to include but not limited to;

  • Supporting the sales team in achieving team goals and objectives by learning and adding constant value.
  • Lead Generation: Identify and qualify potential business opportunities through outbound calls, emails, and social media
  • Prospect Research: Conduct research to understand potential clients' needs and how our services can meet those needs.
  • Pipeline Management: Maintain an up-to-date Customer Relationship Management with detailed and accurate notes on prospect interactions and next steps.
  • Appointment Setting: Schedule meetings and demos for the senior sales team with qualified leads.
  • Delivering Sales Presentations: Work with senior sales team to deliver 1-1 presentations in order to introduce customers to our suite of services, key selling points, and determine their requirements.
  • Follow-Up: Conduct timely follow-up calls and emails to nurture relationships with potential clients.
  • Sales Strategies: Assist in developing and executing sales strategies to drive business growth.
  • Collaboration: Work closely with the sales and marketing teams to develop and implement effective outreach campaigns.
  • Reporting: Prepare regular reports on sales activities, performance, and market feedback.
  • Training: Participate in regular training sessions to develop advanced sales skills and product knowledge.

Day to day activities will include and focus on;

Making phone calls
Data entry
Answering client queries
Updating the CRM system
Scheduling meetings
General assistance across all departments within in the business
 
This list is not exhaustive, and you may be required to undertake other responsibilities depending on business requirement.

Where you’ll work

Test house

Elizabeth Way

Harlow

CM19 5AR

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

HARLOW COLLEGE

Your training course

Business administrator (level 3)

Equal to A level

Course contents
  • Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
  • Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
  • Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
  • Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
  • Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
  • Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
  • Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
  • Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
  • Your training plan

    You will study Level 3 Business Administrator Apprenticeship Standard.

    This will include Personal Learning and Thinking Skills.

    The program is based on end point assessment.

    https://www.instituteforapprenticeships.org/apprenticeship-standards/business-administrator-v1-0

    Requirements

    Essential qualifications

    GCSE in:

    • English (grade Grade 3 or higher)
    • Maths (grade Grade 3 or higher)

    Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

    Skills

    • Communication skills
    • IT skills
    • Attention to detail
    • Organisation skills
    • Customer care skills
    • Problem solving skills
    • Presentation skills
    • Administrative skills
    • Number skills
    • Analytical skills
    • Logical
    • Team working
    • Creative
    • Initiative
    • Non judgemental
    • Patience
    • Enthusiasm/Self Motivate
    • Reliable
    • High Standards
    • Trustworthy
    • Good Time Management

    Other requirements

    Please note: Dates stated for when the vacancy closes and start dates may change subject to finding the right candidate and apprenticeship course start dates.

    About this company

    Test Inc. is one of the UK’s most innovative and dynamic, privately owned providers of electrical compliance and maintenance services. We specialise in providing a ‘single source supplier service’ taking our clients beyond compliance, including a ‘full system health check’ across their entire HV and LV electrical infrastructure from power station to plug top. This strategy enables us to manage compliance whilst eliminating safety risks and critical failure, thereby supporting the value and lifecycle of their systems and assets. Test Inc. have the agility & experience to meet the challenges faced by our clients with innovative and sector leading technologies that deliver proactive solutions for our clients. We have built our reputation across a wide range of industries, with both technical and strategic challenges for some of the World’s leading organisations. Here at Test, we believe it’s all about the people and our track record speaks for itself. We value commitment, positivity, and a passion for growth just as highly as qualifications, competence, and experience. This is why we are always looking for people who are bright, enthusiastic, and eager to develop themselves further. We are a dynamic, progressive, and fast-growing organisation. Our team comprises of highly committed professionals and our culture supports optimal performance, integrity, teamwork, and commitment to excellence in everything we do.

    http://www.testinc.co.uk (opens in new tab)

    Company benefits

    23 days holiday plus public holidays Employee Assistance Programme Company laptop for the use of business Free parking Employee Discounts program.

    After this apprenticeship

    As with any apprenticeship opportunity we offer – if you prove yourself to be a valuable member of the team there is a strong chance of a permanent post within the business.

    Ask a question

    The contact for this apprenticeship is:

    HARLOW COLLEGE

    Kellie Tighe

    ktighe@harlow-college.ac.uk

    07377125961

    The reference code for this apprenticeship is VAC1000275786.

    Apply now

    Closes in 15 days (Sunday 6 October at 11:59pm)

    When you apply, you’ll be asked to sign in with a GOV.UK One Login. You can create one at the same time as applying for this apprenticeship.