Business Administration Apprentice
ROSHERVILLE REPAIRS AND MAINTENANCE LTD
Kent, DA11 8HW
Closes on Saturday 30 November
Posted on 23 September 2024
Contents
Summary
You will need to use your excellent customer service skills to deal with our customers, clients and residents. This role will support the Business Coordinator in all aspects of managing a busy office. Responsibilities include scheduling works for engineers who provide on all types of repairs and facilities support across a wide range of homes.
- Annual wage
- £12,313.60 a year
- Training course
- Business administrator (level 3)
- Hours
-
37 Hours per week – 7.4 hours per day
1 hour unpaid lunch break per day
37 hours a week
- Possible start date
-
Monday 2 December
- Duration
-
2 Years
- Positions available
-
1
Work
As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.
What you’ll do at work
Alongside the apprenticeship you will :
- Effectively schedule works for our Engineers
- Prioritise appointments as they occur
- Be a point of contact for anything administration related.
- Assist in all queries from customers, clients and residents via phone call and email.
- Record all activity from inbound phone calls/emails Assist in dealing with incoming emergency calls from residents and clients.
- Provide excellent customer service skills to our customers, clients and residents.
- To provide a range of administrative duties to support the on-going development of the service.
- Respond to routine correspondence and enquiries from members of the public, suppliers, and other staff.
- Maintain manual and computerised systems including inputting data, keeping records, statistics, confidential and general filing systems as directed.
- Organise meetings ensuring that all necessary arrangements are made.
- Research, prepare, print, photocopy and distribute documents
- Undertake any other administration job related tasks as required
Where you’ll work
Brookvale Depot,
Springhead Road
Northfleet
Kent
DA11 8HW
Training
An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.
College or training organisation
KENT COUNTY COUNCIL
Your training course
Business administrator (level 3)
Equal to A level
Course contents
Your training plan
Requirements
Essential qualifications
GCSE in:
- English (grade 4)
- Maths (grade 4)
Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Problem solving skills
- Administrative skills
- Analytical skills
- Logical
- Team working
- Initiative
About this company
Rosherville Repairs & Maintenance provide all aspects of electrical, gas and general build services; maintaining, servicing, repairing and dealing with emergency works across domestic properties within the South East. Our engineers work on all types of work, across a range of homes including Social Housing, Rental Properties and Privately owned.
http://www.roshervilleservices.co.uk/repairs-maintenance (opens in new tab)
After this apprenticeship
Potential for permanent employment for the right candidate.
You could progress from admin assistant to supervisor or office manager.
You could also move into other departments, like IT, payroll, or accounting.
Diploma of Higher Education / Foundation Degree (Level 4/5).
Being an apprentice will help you develop professional skills whilst earning a salary with some of Kent’s best companies.
Gain professional skills and experience to enhance your CV and make it more attractive to potential employers.
Ask a question
The contact for this apprenticeship is:
KENT COUNTY COUNCIL
Kent Training and Apprenticeships Business Support Team
KT&A@kent.gov.uk
08007314297
The reference code for this apprenticeship is VAC1000275714.
Apply now
Closes on Saturday 30 November
When you apply, you’ll be asked to sign in with a GOV.UK One Login. You can create one at the same time as applying for this apprenticeship.
After signing in, you’ll apply for this apprenticeship on the company's website.