Barclay Primary School - Facilities Services Operative Apprenticeship – Find an apprenticeship

Summary

Barclay Primary School is currently looking to hire a Facilities Operative Apprentice to manage maintenance and repairs of school premises to ensure the optimal functionality of all facilities within the school buildings. This apprenticeship offers hands-on experience and the opportunity to develop a diverse skill set.

Annual wage: £11,315.20 a year
Minimum wage rates (opens in new tab)
Training course: Facilities services operative (level 2)
Hours: Monday - Friday, 7.30am - 2.00pm. 1 hour break.
34 hours a week
Possible start date: Saturday 5 October
Duration: 1 Year 6 Months
Positions available: 1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

To carry out emergency repairs affecting school buildings with immediate effect
To perform small building repair work as necessary
To perform duties as part of a team, and also to work alone as required
Assisting your colleagues with any reasonable request
To fault find any basic general electrical problems in and around the school
To check all maintenance stock on a regular basis and reporting to your manager when stock is low
To follow the company’s Health and safety policy and to be H & S aware to yourself and your work mates around you.
To attend all training requested by the school
To undertake mechanical work as required
To carry out small painting jobs’
To be fully aware of the fire procedures and evacuation point
To have a good communication with manager and other departments
To keep school areas clean and tidy

Where you’ll work

155 Canterbury Road

London

E10 6EJ

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

THE SKILLS PARTNERSHIP LIMITED

Your training course

Facilities services operative (level 2)

Equal to GCSE

Course contents

Comply with relevant health, safety and environmental legislation (Health and Safety at Work etc Act 1974) e.g. logging incidents, posting/distributing health and safety notices, checking fire extinguishers, fire alarms, confirming that checks have been carried out, use of PPE

Comply with other relevant legislation e.g. food safety, employment rights and responsibilities, data protection, equality, diversity and inclusion

Comply with standard operating procedures (SOPs) e.g. permits to work, contractor risk assessments, safe systems of work, site inductions

Carry out health and safety checks in accordance with SOPs

Report the findings of health and safety checks in accordance with SOPs

Identify risks, hazards and threats to people, property and premises in accordance with SOPs

Act on the findings of health and safety checks in accordance with SOPs

Implement site emergency and evacuation procedures in accordance with SOPs e.g. acting as emergency evacuation marshal, submitting evacuation plans and reports/audits

Report on the actions taken in accordance with SOPs

Collaborate with other colleagues (e.g. security officers, cleaning operatives, receptionists, engineers and catering staff) in accordance with SOPs

Respond to customers’ queries and incidents in accordance with SOPs

Take action that is appropriate to the nature of the FM query (e.g. clarifying straightforward contractual/SLA queries, referrals/escalation)

Deal with complaints in accordance with SOPs

Keep customers informed of developments, issues and delays in accordance with SOPs

Apply policies in sustainability and corporate social responsibility in accordance with SOPs

Identify areas for improvement in sustainable and corporate social responsibility performance in accordance with SOPs

Make practicable suggestions for improvements to corporate social responsibility performance in accordance with SOPs

Operate the stock management system in accordance with SOPs e.g. stock checking, replenishment, stock ordering

Confirm the correct functioning of equipment used to deliver FM services in accordance with SOPs (e.g. franking machines, reprographics equipment, cleaning equipment, vending machines, catering trolleys, radios, walkie-talkies etc.)

Report the findings of premises and equipment inspections in accordance with SOPs

Carry out quality assurance checks in accordance with SOP's to ensure that FM services are delivered to the required standard.

Deal with feedback or escalate issues beyond their level of authority in accordance with SOP's

Collect FM-related information from a variety of sources (e.g. from BMS, helpdesk or in-house systems) in accordance with the task specification

Collate FM and health and safety information as specified (e.g. preparing preliminary reports such as energy usage and sustainability, heating systems, lighting systems, security and access systems) in accordance with the task specification

Identify and report on opportunities for improvement from information collected in accordance with the task specification using appropriate software applications and communication platforms

Provide support to the access management system in accordance with SOPs (e.g. ID checks, key authorization, security marking, security access data, building security alarm systems (access, CCTV etc)

Ensure communal areas meet required standards of cleanliness and presentation in accordance with SOPs (e.g. cleanliness checks, keeping the area tidy and free from hazards, maintaining the currency of publicity displays, dealing with post, deliveries and laundry, acting as a traffic marshal, removing rubbish etc)

Greet and treat visitors in accordance with SOPs

Ensure service areas are maintained in accordance with SOPs for cleanliness and hygiene (e.g food preparation areas, control rooms, compactors and refuse areas)

Support others through the provision of reception services, events organisation, hospitality and catering, room set-up and restoration in accordance with SOPs and the task specification

Report issues and problems in accordance with SOPs

Log jobs and arrange for repairs and engineering maintenance in accordance with SOPs

Carry out inspections of premises and facilities to ensure the correct functioning of buildings and plant equipment in accordance with SOPs e.g. access systems, temperature checks, repairs carried out

Carry out minor repairs and maintenance or ensure that they have been carried out in accordance with SOPs e.g. changing toner, changing batteries, replenishing stationary, PPM audits

Report the correct operation of FM buildings and equipment in accordance with SOPs

Keep asset registers up-to-date (checks, reconciliation, record keeping) in accordance with SOPs

Complete and keep up-to-date personal development plans

Keep FM-related skills up-to-date

Keep FM-related knowledge up-to-date

Manage customer expectations in accordance with SOPs and organizational expectations

Communicate with customers confidently and clearly using communication methods that are appropriate to the situation in accordance with organizational expectations

Support the project team constructively and in a way that engenders positive relationships in accordance with organizational expectations

Report on the extent that objectives have been met and escalate any issues in accordance with organizational expectations

Your training plan

Facilities Services Operative Level 2 Apprenticeship standard qualification.
Functional Skills in maths and English, if required.

Requirements

Desirable qualifications

GCSE in:

English (grade 4)
Maths (grade 4)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
Attention to detail
Organisation skills
Customer care skills
Problem solving skills
Logical
Team working
Creative
Initiative
Physical fitness

Other requirements

Please be aware that upon a successful offer of employment the company completes digitalised right-to-work checks and DBS applications via an external provider - Vetting.Com. The company also completes an internal online social media search, in line with Keeping Children Safe in Education guidance. Please google the location prior to applying.

About this company

Inspire ATA is an official Flexi-Job Apprenticeship Agency, licenced by the Department for Education. Currently ranked 1st in the Rate My Apprenticeship Top 100 Apprenticeship Employers in the UK Award 2024-2025. Inspire ATA specialises in creating apprenticeship opportunities, where we recruit and employ the apprentice on behalf of our host clients, enabling us to offer additional support and a better experience for both the apprentice and the client as the experts in the industry. We arrange the most suitable and appropriate apprenticeship training from one of our partnered training providers. If you are successful in securing an apprenticeship with Inspire ATA, it is important to understand that Inspire ATA will be your employer and the apprenticeship placement will be a separate organisation that simply hosts you as an apprentice. As a Flexi-Job Apprenticeship Agency, Inspire ATA performs an important role in developing the UK labour market and it is our responsibility to ensure that talent is recognised, developed, and matched with business needs, whatever the background of the individual, irrespective of race, disability, age, religion or belief, sexual orientation, marital or civil partnership status, pregnancy or maternity and gender reassignment. We are proud of the diverse nature of our business and work with clients to ensure that all candidates are treated with courtesy and respect.

https://www.inspire-ata.co.uk/ (opens in new tab)

After this apprenticeship

Potential for full time employment for the right candidate upon successful completion of the apprenticeship.

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