Business Administrator L3 Apprenticeship

Summary

This is a superb role for a motivated individual with a passion for business administration to join a national authority and become an integral member of the administration team keeping the South Downs a special place, learning on the job whilst studying for a Business Administrator Level 3 Apprenticeship.

Annual wage

£13,312 a year

Minimum wage rates (opens in new tab)

Annual

Training course

Business administrator (level 3)

Hours

Monday-Friday - Will consider flexible start and finish times. Shifts TBC.

37 hours a week

Possible start date

Friday 4 October

Duration

1 Year 6 Months

Positions available

1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

Day to day activities will be based around supporting the business in all areas of administration, across the organisation including offering generic and specialist support ensuring the needs of the organisation are met. This is a fantastic opportunity to learn a wealth of skills from an experienced professional team.

Key Responsibilities

-Assist in identifying issues then implementing solutions through the creation, maintenance and continuous improvement of processes and procedures

-Assist with word processing documents/reports and spreadsheets and data accuracy

-Assist with the delivery of an excellent and responsive customer service

-Filing/photocopying

-Communicate with visitors and the general public by telephone/face to face/mail etc

-Assist with financial processes

-Minute, produce and distribute accurate records of meetings

-Assist in the organisation of and attendance of events/functions/meetings

-Other duties requested by the SDNPA in line with the grading of this post.

Where you’ll work

North Street

Midhurst

West Sussex

GU29 9DH

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

CHICHESTER COLLEGE GROUP

Your training course

Business administrator (level 3)

Equal to A level

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.

Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.

Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.

Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.

Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.

Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.

Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.

Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

Business Administrator Level 3 Apprenticeship Internal System Training provided as required

Requirements

Desirable qualifications

GCSE or equivalent in:

Maths (grade 9-4)
English (grade 9-4)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Interest in Administration
Good communication
Interpersonal skills
Good organisational skills
ability to use initiative
High level IT skills
Hard worker
Committed
Team player
Attention to detail
Some experience an advantage

Other requirements

This role is based in Midhurst with any required attendance at college in Chichester. You will need to ensure your commute to both locations is achievable. There is an emphasis on Customer Service so it is essential that you will be able to communicate effectively.

About this company

The South Downs National Park Authority (SDNPA) is responsible for keeping the South Downs a special place. The SDNPA is also the planning authority for the National Park. The Authority is a public body, funded by government, and run by a Board of 27 Members.

https://www.southdowns.gov.uk (opens in new tab)

After this apprenticeship

We cannot guarantee a permanent role at the end of the apprenticeship, but if we have vacancies towards the end of the apprenticeship, apprentices are more than welcome to apply for those roles, including internal jobs. In the past we managed to keep an average of 1 or 2 apprentices (out of 9) upon completion of their apprenticeship but this will all depend if there are vacancies available as mentioned above.

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