Business Administration - Care Services Apprentice
SERENITY HOMECARE LIMITED
Walsall, WS4 2LA
Closes in 15 days (Monday 14 October at 11:59pm)
Posted on 19 September 2024
Contents
Summary
Top class individual required to assist the Care Services Team with administrative and logistical support to enable our care service to be delivered to an outstanding level. Great opportunity to learn new skills and to become part of an excellent team and progress within the company.
- Annual wage
- £11,648 a year
- Training course
- Business administrator (level 3)
- Hours
-
Monday to Friday
9:00am - 5:00pm
35 hours a week
- Possible start date
-
Monday 21 October
- Duration
-
1 Year 6 Months
- Positions available
-
1
Work
As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.
What you’ll do at work
Serenity Homecare Limited is registered with the Care Quality Commission to provide personal care to people living in their own homes so that they remain as independent as possible or regain their independence if they have suffered a crisis. The service is aimed at vulnerable adults that may have a range of disabilities and who may be at the end of life.
Our Care Services Team are creating a new post of Business Administrator - Care Services and are seeking to recruit an exceptional individual to provide administrative and logistical support to our care teams.
The role is based at our office in Walsall. You will be working at your own desk, assisting the Care Manager and Care Co-Ordinator to plan, organise and support the care service so that we deliver outstanding care services.
Your role will include:
- Assisting in the daily administrative tasks, including filing, data entry and managing correspondence.
- Preparing home diary records
- Undertaking administrative and audit work on the care management database
- Supporting carers with their PPE needs
- Preparing reports and analysing data using MS Word and Excel
- Assisting with organising staff training
- Updating care records and staff records
- Supporting the recruitment process
- Engaging with the care teams to support their day-to-day needs
- Assisting with social media campaigns
- Being an ambassador for the company
- Being first point of contact on the telephone and other communication channels
- Document management, to include scanning and renaming documents and attaching them to the care management database
- Working on Ad Hoc projects including creating documents and databases
- Use of Microsoft Word to write letters, reports and amend documents
- Use of Microsoft Excel to create new spreadsheets, update existing ones and use data to prepare tables, charts and diagrams
- Use of Microsoft Outlook to write emails and manage correspondence
- Make changes to data stored in a care management system
- Manage and maintain paper records and confidential information
- Contribute to the development of the company care management system
- Effectively make decisions, understand tasks assigned, the outcomes required and complete them to a high standard
- Assist the finance team to manage data, prepare reports and management accounts.
- Welcome guests and provide knowledge about the company and its values
- Work effectively in a team and take responsibility for your own work
- Contribute to the company’s core values in a professional manner
Where you’ll work
Unit 2
Hatherton Court
21 Hatherton Street
Walsall
WS4 2LA
Training
An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.
College or training organisation
WALSALL COLLEGE
Your training course
Business administrator (level 3)
Equal to A level
Course contents
Your training plan
- Business Administrator Level 3 Standard
- Weekly off the job training
- Bi-weekly virtual or face to face learning session
- Functional skills if required
Requirements
Desirable qualifications
GCSE or equivalent in:
- English (grade 4)
- Maths (grade 4)
Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Problem solving skills
- Presentation skills
- Administrative skills
- Number skills
- Analytical skills
- Logical
- Team working
- Creative
- Initiative
- Social media savvy
- Motivated
- Accounting and finance
Other requirements
This is a demanding and exciting role for someone who wants to learn how business administration works in the care sector.
About this company
Serenity Homecare Limited is registered with the Care Quality Commission to provide personal care to people living in their own homes so that they remain as independent as possible or regain their independence if they have suffered a crisis. The service is aimed at vulnerable adults that have a range of disabilities and who may be end of life. We have been established for 14 years and work in Walsall, Sandwell and Leicester. We have an excellent reputation for providing Good care services and are aiming to improve to become an outstanding provider.
After this apprenticeship
- There is a potential full-time position offered to the right candidate
Ask a question
The contact for this apprenticeship is:
WALSALL COLLEGE
Jassi Kainth
jkainth@walsallcollege.ac.uk
01922 688508
The reference code for this apprenticeship is VAC1000272807.
Apply now
Closes in 15 days (Monday 14 October at 11:59pm)
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