Apprentice Medical Receptionist
Orchard Surgery
NORFOLK, NR19 1AE
Closes in 5 days (Friday 13 September at 11:59pm)
Posted on 9 July 2024
Contents
Summary
To support the clinical team by signposting patients to the appropriate healthcare professional or service, working as part of the multidisciplinary team.Duties can include but not limited to, greeting and directing patients, effective use of the appointment system, booking appointments, processing of information and assisting patients as required.
- Annual wage
- £9,984 a year
- Training course
- Business administrator (level 3)
- Hours
-
11:30AM-18:00PM Monday-Friday
30 hours a week
- Possible start date
-
Monday 16 September
- Duration
-
1 Year 6 Months
- Positions available
-
1
Work
As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.
What you’ll do at work
a. Process and effectively signpost patients to the appropriate healthcare professional depending on the presenting condition
b. Process personal, telephone and footfall requests for appointments
c. Answer incoming phone calls, transferring calls or dealing with the callers’ requests appropriately
d. Maintaining and monitoring the practice appointment system
e. Initiate contact with and respond to requests from patients, team members and external agencies
f. Enter read-code data on SystmOne
a. Scan patient-related documentation and attach scanned documents to patients’ healthcare records
b. Complete opening and closing procedures in accordance with the duty rota
Where you’ll work
ORCHARD SURGERY
COMMERCIAL RD DEREHAM
NORFOLK
NR19 1AE
Training
An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.
College or training organisation
POULTEC TRAINING LIMITED
Your training course
Business administrator (level 3)
Equal to A level
Course contents
Your training plan
- Level 3 Business Administration
- Level 2 Functional Skills English
- Level 2 Functional Skills Math's
Requirements
Essential qualifications
GCSE or equivalent in:
- English (grade 4)
- Math's (grade 4)
Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.
Skills
- Communication skills
- Attention to detail
- Organisation skills
- Customer care skills
- Administrative skills
- Analytical skills
- Logical
- Creative
- Non judgemental
- Patience
About this company
Our practice has approval from Norfolk and Waveney Clinical Commissioning Group to provide the following additional services: Minor surgery Treatment of minor injury Phlebotomy – to include monitoring of patients on warfarin and rheumatology drugs) Contraceptive care – to include coil fitting, contraceptive implants, cervical smear testing, contraceptive pill review Immunisations – to include childhood, travel, influenza and routine adult immunisation
After this apprenticeship
Potential Full-time Employment.
Ask a question
The contact for this apprenticeship is:
POULTEC TRAINING LIMITED
The reference code for this apprenticeship is VAC1000263701.
Apply now
Closes in 5 days (Friday 13 September at 11:59pm)
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