Business Administration Apprentice Cheshire Fire & Rescue Service

An exciting opportunity has arisen in Cheshire Fire and Rescue Service’s Governance team as a Business Administration Apprentice. We are looking for an individual who is interested in learning and developing practical and technical skills whilst undertaking an apprenticeship training programme delivered by Warrington and Vale Royal College.

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 15 Jul 2024

Apprenticeship summary

  • Annual wage

    £23,151.49

    Cheshire Fire are a UK Living Wage (Living Wage Foundation) employer. Increases to hourly rates are advised by the Foundation at the beginning of November each year.

  • Working week

    Will most likely be 09:00 - 17:00, Monday to Friday. However, this is a full time post and the successful applicant will need to work flexibly.

    Total hours per week: 37

  • Expected duration

    18 Months

  • Possible start date

    27 Aug 2024

  • Date posted

    4 days ago

  • Apprenticeship level

    Advanced
    Level 3 (A level)

  • Reference number

    VAC1000261440

  • Positions

    1 available

What you will do in your working day

The Governance team provides assistance and services to the Fire Authority and the Service Leadership Team. The team ensures that both Members and officers have the resources, facilities, and space to conduct the business of the Fire Authority and the Service both efficiently and effectively.

To provide administrative support within the Governance team and across Cheshire Fire and Rescue Service.  The role requires assisting with a range of administrative and support work, to ensure the
smooth running of the office.

  • To deal with inbound and outbound enquiries via phone, email and in-person.
  • To assist in producing reports, papers, presentations, and correspondence by using the relevant IT tools (MS Office applications).
  • To arrange meetings, prepare meeting papers, taking minutes / actions and helping to organise events.
  • To undertake research, prepare correspondence, reports and briefing notes and to attend meetings, as required.
  • To utilise a forward planning system and operate electronic filing systems.
  • To provide excellent customer service to visitors to ensure CFRS is presented in a professional manner.
  • To develop and maintain good working relations with Elected Members, Officers and External Partners / Bodies.
  • To ensure security / confidentially of information is maintained.
  • To assist in the administration of the Service’s GDPR and Freedom of Information processes.
  • To provide administrative support across all departments, as required.

The training you will be getting

  • Business Administrator Apprenticeship Level 3 qualification.
  • As part of the apprenticeship programme the successful candidate will be required to travel to Warrington and Vale Royal College to undertake training comprising of a 12-week block, attending ½ a day a week, commencing in September 2024.  It will be the successful candidate’s responsibility to travel to and from Warrington although travel expenses will be funded by the Service.

What to expect at the end of your apprenticeship

  • Temporary fixed term contract for 18 months.  Once acheived the apprentice will be able to apply for any other suitable roles within the Service.

Requirements and prospects

Desired skills and personal qualities

Communication skills, IT skills, Attention to detail, Organisation skills, Administrative skills, Number skills, Team working, Initiative

Qualifications

GCSE or equivalent English (Grade C/4 or above) Essential
GCSE or equivalent Maths (Grade C/4 or above) Essential
Other 2 additional GCSEs (Grade C/4 or above) Essential

Things to consider

Your main duties will include the production of clear and concise minutes/actions from meetings, organising meetings and events, assisting with Freedom of Information enquiries, booking rooms, diary management and responding to the needs of a very busy office.

About the employer

Cheshire Fire and Rescue Service has a long and proud tradition for innovation and taking a lead on both the safety of the communities it serves and the people it employs. Our vision is ‘a Cheshire where there are no preventable deaths, injuries and damage from fires and other emergencies’ and our mission ‘is to help create safer communities, to rescue people and protect economic, environmental and community interests’. The Service is led by the Chief Fire Officer and the Service Management Team and provides a 24 hour service to emergency incidents to just over 1 million people across the four unitary council areas of: Halton, Warrington, Cheshire East, Cheshire West and Chester. The Service responds to all emergency calls from the public for assistance. Many emergency calls however are not to fires, but to incidents where members of the community are trapped in vehicles following road traffic collisions, trapped in machinery, or trapped in less life threatening circumstances as well as being called to chemical spillages and toxic emissions. The Service is also required to deal with many other domestic situations, such as flooding, storm damage, people unable to gain access to premises, animals in distress etc. Currently, approximately 15,105 emergency calls are received each year, 2,665 of which relate to property fires, 7,288 to other incidents and 4,778 to false alarms, including unfortunately 374 malicious calls. The Service has a comprehensive plan to improve response times across Cheshire, Halton and Warrington. The plan, which has involved the building of four new fire stations at Alsager, Lymm, Penketh and Powey Lane was the subject of a widespread public consultation. Additionally the Service has built a state of the art safety and life skills centre adjoining the fire station at Lymm which delivers educational programmes targeted at schools, new parents and carers of older and vulnerable people. Cheshire Fire & Rescue Service operates: • 28 Fire Stations • 3 Community Safety Centres • 3 Fire Protection Offices • A Headquarters, Training Centre and Workshops based at Sadler Road, Winsford • A safety and life skills centre in Lymm, Safety Central The Service also provides community safety advice, which helps to reduce risks and to improve community and public safety and business safety and safety at work. Staff are employed in a variety of roles including operational fire-fighters, professional, specialist, technical, administrative and manual roles. As at 7th February 2024 the overall staff number within the Service are 864. The split between operational and support staff is 655 and 209 respectively. There are a number of different operational shift patterns in existence across the Service including Wholetime (12 hour shifts), Nucleus crewing, (12 hour day shifts) Day Crewing, DC1, (12 hour day shifts, self rostering and 12 hours on-call at night) and On Call. Cheshire Fire Authority is committed to ensuring its LGBT staff and volunteers feel fully supported and are able to be themselves at work. This is achieved through a staff LGBT Champion, an elected Member Champion for Equality and Diversity and the Chief Fire Officer, as Chair of the Service’s Equality Task Group, who provide leadership and a focus for LGBT issues. The organisation has a vibrant LGBT Staff Network, called Firepride, which is open to all staff. A recently launched Straight Allies Programme enables employees who want to get involved, opportunities to support their LGBT colleagues and communities. The organisation is a member of the Stonewall Diversity Champions programme and in 2023 the Service hacome 5th in Stonewall’s Top 100 Employers in the Workplace Equality Index, which ranks organisations on their approach to LGBT equality. We have once again been ranked the top performing emergency service in the UK and the top North West employer.

Employer

Cheshire Fire & Rescue Service

Address

Headquarters

Sadler Road

Winsford

CW7 2FQ

Contact

recruitment@cheshirefire.gov.uk

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Training

Training provider

WARRINGTON & VALE ROYAL COLLEGE

Adjustments for experience

You could reduce your training time, or finish your apprenticeship faster, if you have relevant prior learning or experience. This could be relevant:

  • training
  • qualifications, like an NVQ in a relevant field
  • industry or sector experience

Apprenticeship standard

Business administrator

Level 3 (A level)

Demonstrating experience

If your application is successful, you will have a chance to discuss your relevant prior learning or experience with your training provider and employer. You will all need to agree any adjustments to your training plan.

You should be prepared to show your competence, and evidence of relevant qualifications


Employer's Application Instructions

Please return completed application forms to recruitment@cheshirefire.gov.uk Closing date for applications – Monday 15 July 2024 12 midday Please quote job reference 14/24/BA on your application.

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 15 Jul 2024