Apprentice Sales Advisor

Summary

As our Apprentice Sales Advisor you will be the face of Green 4, for our 3 brands in our dealership. You will be responsible for providing a complete showroom experience that is unrivalled by our competitors. As our brand expert, you’ll help our customers by sharing your enthusiasm and knowledge and build long lasting client relationships.

Wage

£16,881.80 to £27,301.56, depending on your age

National Minimum Wage

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Training course

Sales executive (level 4)

Hours

5 day shift pattern including weekends on rota Monday - Saturday 8.30am-5.30pm Sunday 10am-4pm

43 hours a week

Start date

Sunday 1 June 2025

Duration

1 year 6 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you’ll do at work

· Acting as a point of contact between customers and the company

· Discussing terms of sales and agreements and closing sales with customers

· Gathering market and customer information to satisfy the customer needs

· Responding to customer queries and resolving their objections to get them to make a purchase

· Inspecting vehicle inventories and the quality of the product on display

· Providing customers with detailed and accurate quotations and cost calculations

· Showcasing the pitch to its full potential

Where you’ll work

540 London Road
Coventry
CV3 4EW

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

College or training organisation

JC TRAINING & CONSULTANCY LTD

Your training course

Sales executive (level 4)

Equal to higher national certificate (HNC)

Course contents

Sales planning and preparation: Set effective targets using sales forecasts. Prioritise customers and activities to grow account value and maximise return-on-investment in line with your organisation’s strategy. Formulate or refine customer plans and objectives. Create efficient territory plans where appropriate.
Customer engagement: Effectively communicate and interpret customer information exchanged through written, verbal and non-verbal communication. Develop a customer engagement style that effectively opens sales conversations, builds rapport, enhances customer relationships, and adapts to different customer’s social preferences.
Customer needs analysis: Be highly skilled at effective questioning and active listening techniques to understand the customer’s needs, guide the sales conversation appropriately, create mutual understanding, and build trust and affinity with customers.
Propose and present solutions: Develop sales proposals and deliver them using a presentation style and technique appropriate for your customer. Present relevant products and/or services, explain features and their advantages, and clearly articulate the value and benefit of the solution for the specific customer. Use and adapt a range of techniques to draw-out and overcome common sales objections.
Negotiate: Research the customer’s likely desired outcomes and negotiating stance. Develop responses to likely objections. Identify your own organisation’s needs, such as minimum price and acceptable terms. Negotiate or trade variables effectively.
Closing Sales: Be attuned to verbal and non-verbal buying-signals andmove to close at an appropriate point in sales conversations. Develop ethical techniques to close sales and confirm customers’ purchase agreement.
Gathering Intelligence: Collect, analyse and interpret market intelligence and share it appropriately and effectively within your organisation.
Time Management: Use and adapt appropriate tools and techniques to prioritise and manage your time effectively.
Collaboration and team work: Contribute effectively within a team environment. Work collaboratively with both internal and external stakeholders. Manage communications with the cross-functional team in relation to the effective delivery of your sales, such as finance and service delivery. Support continual business improvement by sharing best practice with sales team colleagues and assist the marketing team to develop new marketing collateral.
Customer experience management: Deliver a positive customer experience. Manage customer enquiries and issues effectively. Take proactive action to prevent and minimise customer concerns and complaints. Handle all customer interactions professionally to the customer’s satisfaction.
Digital skills: Effectively use digital tools to conduct research and target customers in line with the overall sales strategy. Able to deliver presentations and meetings using digital communication. Complete accurate records and process sales in accordance with your organisation’s policies, procedures and digital CRM systems.

Your training plan

Working towards a Level 4 Sales Executive apprenticeship standard, including Functional Skills in English and maths if required.

Requirements

Desirable qualifications

GCSE in:

English (grade A-C)
Mathematics (grade A-C)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Attention to detail
Organisation skills
Customer care skills
Problem solving skills
Presentation skills
Administrative skills
Number skills
Logical
Team working
Initiative
Non judgemental
Patience

Other requirements

Are you passionate about delivering excellent customer care? Do you have excellent inter personal skills? Do you want a career in sales? Are you a high achiever?

About this company

We are a multi franchise car showroom, selling Mazda, Isuzu and Subaru from our premises in Coventry. We sell new and used vehicles, we offer after sales services to all our customers including MOT's

Company benefits

Onsite parking

Disability Confident

A fair proportion of interviews for this apprenticeship will be offered to applicants with a disability or long-term health condition. This includes non-visible disabilities and conditions.

You can choose to be considered for an interview under the Disability Confident scheme. You’ll need to meet the essential requirements to be considered for an interview.

After this apprenticeship

Sales Advisor, Senior Sales Advisor. Brand Specialist

Ask a question

The contact for this apprenticeship is:

GREEN 4 MOTOR COMPANY LIMITED

ALISON FRANCE

alison.france@green4motorcompany.co.uk

The reference code for this apprenticeship is VAC1000313304.

Apply now

Closes in 19 days (Wednesday 30 April 2025 at 11:59pm)

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