Travel Consultant Apprentice
ADMIRAL TRAVEL UK LTD
ALTRINCHAM, Cheadle, Wilmslow
Closes in 15 days (Sunday 20 April 2025 at 11:59pm)
Posted on 28 March 2025
Contents
Summary
Admiral Travel, an award-winning Travel Agency, are delighted to be offering an exciting opportunity for someone seeking a career in travel. Earn whilst you learn, you will be working alongside industry peers training to become a fully-fledged Travel Consultant handling holiday enquiries, face to face, over the phone and via email.
- Wage
-
£14,526.20 to £23,492.04, depending on your age
National Minimum Wage
- Training course
- Travel consultant (level 3)
- Hours
-
5 Working days a week, this will include weekend's on rotation.
Monday - Saturday 9.00am - 5.30pm and Sunday 10.00am - 4.00pm
37 hours a week
- Start date
-
Thursday 1 May 2025
- Duration
-
1 year
- Positions available
-
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you’ll do at work
This apprenticeship opportunity will allow you to have first-hand experience in a multi centre busy award-winning Travel Agency surrounded by travel professionals. Store location's Altrincham, Cheadle, Wilmslow
Duties include:
- Meet and greet new and existing customers in store, providing a professional warm welcome
- Training and development, this may also include exciting opportunities to attending industry events in the UK and overseas
- Research and explore holiday enquiries using online platforms, reservation agents and email
- Booking clients holidays, providing first class end to end service
- Administration in all areas relating to travel
- Providing excellent customer service
- Working towards shop targets and individual KPI's
Where you’ll work
This apprenticeship is available in these locations:
- 62 GEORGE STREET, ALTRINCHAM, WA14 1RF
- Wilmslow Road, Cheadle, SK8 3BB
- 58 Grove Street, Wilmslow, SK9 1DS
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
College or training organisation
A S TRAINING (INTERNATIONAL) LIMITED
Your training course
Travel consultant (level 3)
Equal to A level
Course contents
- Geography: Source and provide reliable and relevant geographical information that will help inform enquiries, support customers’ travel decisions and close sales
- Travel Information: Source and provide accurate and relevant travel information that will ensure customers have a positive travel experience
- Industry Practice: Carry out transactions, using a range of reservation and booking systems, according to standard industry practices and the procedures of the business, ensuring that customers are offered travel options that will meet their individual needs within agreed deadlines
- Travel Options: Source travel options, work with relevant industry suppliers and produce detailed itineraries that best meet customers’ needs
- Product and Service: Match customer needs to products and services and identify opportunities to upsell, suggest alternatives, introduce an enhanced competitive offer when appropriate and always aim to maximise profit when closing the sale
- Customer: Engage customers by building rapport and take opportunities to adapt communication styles to match their needs and deliver an enhanced service which encourages repeat business and consistently aims to exceed their expectations
- Legal and Compliance: Conduct the business transaction in compliance with travel industry regulations, approved codes of practice and business policy and continuously monitor the process to ensure accurate information and advice is given to customers
- Industry Technology: Use technology effectively and efficiently and input data accurately in accordance with business procedures
- Business: Actively support business performance by meeting agreed targets and providing travel solutions for customers varying needs and budgets in a way that is profitable to the business
- Sales: Achieve and exceed commercial targets by applying selling techniques that are appropriate to all customer types, take opportunities to maximise sales for example by selling promotions and preferred supplier programmes and maximise financial performance by upselling, cross-selling and calculating fares and refunds accurately
- Team and Personal Performance: Work constructively with team members to deliver travel plans and experiences that meet customer needs and recognise opportunities for self and team development to improve performance
- Communication: Select and use appropriate methods of communication including digital technologies according to the customer and the nature of the travel details being conveyed, ensuring quotes and prices are presented accurately
- Sustainability: Adapt working practices to minimise the negative effect on the environment
Your training plan
- This apprenticeship forms part of a formal qualification, on successful completion you will achieve a level 3 Travel Consultant advanced qualification that will be added to your digital achievement record
- Functional skills in maths and English (if required)
- Working with our chosen training provider you will be assigned a specialist Travel Assessor who be working closely with you throughout your apprenticeship to ensure you have a robust, enjoyable, and enriching journey
- Training will be carried out online/face to face both individually and as part of a classroom, to ensure you have an enhanced experience
- You will be assigned 6 hours a week in the workplace to spend towards your qualification with full support from your manager (mentor) and assessor
- Learning first hand from specialist and peers you can become a fully fledge Travel Consultant in little over a 12-month period
Requirements
Desirable qualifications
GCSE or equivalent in:
- Maths & English (grade C / 4)
Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.
Skills
- Communication skills
- Attention to detail
- Customer care skills
- Administrative skills
- Team working
- Time keeping
About this company
Admiral Travel is a well-established award-winning independent Travel Agency, part of Hays consortia. Providing a dedicated and personal holiday service for both business and leisure clients. Specialising in expert, honest and friendly advice, ABTA and ATOL protected.
After this apprenticeship
- On successful completion of the Travel Consultant Level 3 apprenticeship, you may be offered a permanent position
Ask a question
The contact for this apprenticeship is:
A S TRAINING (INTERNATIONAL) LIMITED
info@as-training.co.uk
The reference code for this apprenticeship is VAC1000312481.
Apply now
Closes in 15 days (Sunday 20 April 2025 at 11:59pm)
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