Apprentice Recruitment & Resourcing Assistant

Summary

Are you seeking a rewarding job role which offers high satisfaction as well as the opportunity to develop your skills and experience? If so, this could be the perfect opportunity for you! You will work within a friendly and supportive team, providing effective, and high-quality recruitment administration service to internal and external customers.

Wage

£14,526.20 to £23,492.04, depending on your age

National Minimum Wage

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Training course

HR support (level 3)

Hours

Monday - Friday, 9.00am to 5.00pm. Flexible working hours, including home-working (subject to the needs of the role).

37 hours a week

Start date

Monday 2 June 2025

Duration

1 year 9 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you’ll do at work

Provide a professional customer point of contact for all enquiries to recruitment and resourcing
Assist with advertising of jobs and promotion of the advertising function to generate additional income for the service
Provide a helpdesk service for managers and customers on all aspects of the recruitment systems
Maintain electronic files and databases, ensuring council policy, including GDPR is adhered to
Work with colleagues in the team to collaborate and support each other and make improvements to current ways of working
Conduct administration duties, including pre-employment checks
Receive training to be able to undertake additional duties as required, commensurate with the level of the job

Where you’ll work

Princess Buildings
Halifax
HX1 1TS

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

College or training organisation

BESPOKE PROFESSIONAL DEVELOPMENT AND TRAINING LIMITED

Your training course

HR support (level 3)

Equal to A level

Course contents

Service Delivery: Delivers excellent customer service on a range of HR queries and requirements, providing solutions, advice and support primarily to managers. Builds managers’ expertise in HR matters, improving their ability to handle repeated situations themselves where appropriate. Uses agreed systems and processes to deliver service to customers. Takes the initiative to meet agreed individual and team KPIs in line with company policy, values, standards. Plans and organises their work, often without direct supervision, to meet commitments and KPIs.
Problem Solving: Uses sound questioning and active listening skills to understand requirements and establish root causes before developing HR solutions. Takes ownership through to resolution, escalating complex situations as appropriate.
Communication & Interpersonal: Deals effectively with customers/colleagues, using sound interpersonal skills and communicating well through a range of media eg phone, face to face, email, internet. Adapts their style to their audience. Builds trust and sound relationships with customers. Handles conflict and sensitive HR situations professionally and confidentially.
Teamwork: Consistently supports colleagues /collaborates within the team and HR to achieve results. Builds/maintains strong working relationships with others in the team and across HR where necessary.
Process Improvement: Identifies opportunities to improve HR performance and service; acts on them within the authority of their role. Supports implementation of HR changes/projects with the business.
Managing HR Information: Maintains required HR records as part of services delivered. Prepares reports and management information from HR data, with interpretation as required.
Personal Development: Keeps up to date with business changes and HR legal/policy/process changes relevant to their role. Seeks feedback and acts on it to improve their performance and overall capability.

Your training plan

Successful completion of this apprenticeship gives you an accredited Human Resources qualification at level 3 (CIPD).

Workplace Learning
Provided with a 1:1 Tutor
Delivery - Virtual interactive workshops

Requirements

Desirable qualifications

GCSE or equivalent in:

Maths and English (grade C / 5 or above)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
Organisation skills
Customer care skills
Administrative skills

Other requirements

You may occasionally be required to work evenings or weekends to attend recruitment events.

About this company

Calderdale Metropolitan Borough Council is the local authority of the Metropolitan Borough of Calderdale in West Yorkshire, England. Calderdale is set in the beautiful South Pennines in West Yorkshire, a vibrant Metropolitan Borough, and an active part of Leeds City Region. With a career move to Calderdale Council, you will find a meaningful way to contribute. You will also make a real difference to others. With over 600 services, we offer a wide variety of roles. So, you can use your skills and experience to help others and make Calderdale a better place for everyone.

https://www.calderdale.gov.uk/v2 (opens in new tab)

Disability Confident

A fair proportion of interviews for this apprenticeship will be offered to applicants with a disability or long-term health condition. This includes non-visible disabilities and conditions.

You can choose to be considered for an interview under the Disability Confident scheme. You’ll need to meet the essential requirements to be considered for an interview.

After this apprenticeship

At the end of the apprenticeship programme, it is anticipated that you will be employment ready, and will be given the opportunity to apply for any available permanent employment opportunities within the service and across the council.

Ask a question

The contact for this apprenticeship is:

BESPOKE PROFESSIONAL DEVELOPMENT AND TRAINING LIMITED

The reference code for this apprenticeship is VAC1000312460.

Apply now

Closes in 11 days (Monday 14 April 2025)

When you apply, you’ll be asked to sign in with a GOV.UK One Login. You can create one at the same time as applying for this apprenticeship.

After signing in, you’ll apply for this apprenticeship on the company's website.

Company’s application instructions

You can apply for this vacancy on the Council's recruitment website. Please have a read of our applicant booklet before applying for guidance on completing your application.

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