Business Admin apprenticeship
MTB MONSTER LTD
Blackburn (BB2 7JA)
Closes on Monday 26 May 2025
Posted on 27 March 2025
Contents
Summary
MTB Monster are looking for a Business Admin apprentice to join their team. You will learn on the job and gain numerous skills within a variety of areas. MTB Monster specialise in selling and maintaining some of the worlds best mountain and electric bikes, based in Mellor, Blackburn.
- Wage
-
£15,704 for your first year, then could increase depending on your age
National Minimum Wage rate for apprentices
- Training course
- Business administrator (level 3)
- Hours
-
You will be required to work every Saturday, and your weekly schedule will span Monday to Saturday, with a designated day off during the week.
40 hours a week
- Start date
-
Monday 9 June 2025
- Duration
-
1 year
- Positions available
-
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you’ll do at work
Main responsibilities:
- Website & Digital marketing work
- Sales support & processing
- Warranty and returns
- General Administration
- Customer service
Where you’ll work
Unit 4A - Fairfield Business Park
Longsight Road, Clayton Le Dale
Blackburn
BB2 7JA
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
College or training organisation
BURNLEY COLLEGE
Your training course
Business administrator (level 3)
Equal to A level
Course contents
- Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
- Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
- Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
- Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
- Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
- Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
- Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
- Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Your training plan
- Training to take place at Burnley College
Requirements
Essential qualifications
GCSE in:
- English (grade 4)
- Maths (grade 4)
Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.
Skills
- Communication skills
- Attention to detail
- Organisation skills
- Customer care skills
Other requirements
At MTB Monster we recognise it’s a big decision to embark on an apprenticeship programme, as a result we often include some practical experience within the interview process to help you decide if the role is for you.
About this company
Here at MTB Monster, we specialise in selling & maintaining some of the worlds best mountain bikes and electric bikes. Our showroom & repair centre is based along the A59 in Mellor, Blackburn. From here we ship bikes nationwide and have an outstanding reputation for customer service. From the onset we have always believed in the value that apprentices can bring to our workplace. The vast majority of our team have either once been an apprentice or are currently in funded education (from Level 2 to Degree Level Qualifications). Currently we are recruiting for the following roles which are ideally suited towards a school or college leaver.
After this apprenticeship
- Opportunities for career advancement within the company upon successful completion of the apprenticeship.
Ask a question
The contact for this apprenticeship is:
BURNLEY COLLEGE
Themis
themis@burnley.ac.uk
01282733005
The reference code for this apprenticeship is VAC1000312132.
Apply now
Closes on Monday 26 May 2025
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