Operational Administrative Assistant Apprentice
DRM AGGREGATE SOLUTIONS LTD
KETLEY (TF1 5BY)
Closes in 3 days (Tuesday 15 April 2025 at 11:59pm)
Posted on 25 March 2025
Contents
Summary
DRM Aggregate Solutions are looking to recruit an enthusiastic and positive apprentice to further grow the team and support with the business operations. We can provide support and guidance to the right person who will need to bring a proactive approach and confidence to communicate with the team.
- Wage
-
£14,526.20 for your first year, then could increase depending on your age
National Minimum Wage rate for apprentices
- Training course
- Business administrator (level 3)
- Hours
-
Monday to Friday - working hours to be discussed
8.30am - 4.30pm
37 hours a week
- Start date
-
Thursday 1 May 2025
- Duration
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1 year 6 months
- Positions available
-
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you’ll do at work
- Familiarise yourself with office systems
- Filing
- Keeping office tidy and organised
- Managing online and telephone enquiries
- Liaison with onsite customers
- Social media marketing
- Conducting research
- Monitoring supplies invoices
- Developing online shop
- Be given own role tasks to complete
Where you’ll work
WHITCHURCH DRIVE
TELFORD
KETLEY BROOK
KETLEY
TF1 5BY
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
College or training organisation
TELFORD COLLEGE
Your training course
Business administrator (level 3)
Equal to A level
Course contents
- Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
- Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
- Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
- Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
- Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
- Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
- Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
- Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Your training plan
- Business Administrator Level 3
- Mentor training the workplace
- One day every two weeks as a day release session at Telford College
- Allocated Telford College assessor to support with 1:1 workplace visits
Requirements
Desirable qualifications
GCSE in:
- English (grade C / 4)
- Maths (grade C / 4)
Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.
Skills
- IT skills
- Organisation skills
- Methodical
Other requirements
This role is based in the construction industry and will need good organisational skills as well as being able to think ahead
About this company
We are one of the leading and most reputable aggregate suppliers available in the region, and are rated 5-stars for our high quality services across Google, Facebook and Yell. With a wealth of industry knowledge and experience, we specialise in recycled aggregates, waste management solutions, haulage and plant hire!
After this apprenticeship
Opportunities to develop role with health & safety, transport management or environmental development.
Ask a question
The contact for this apprenticeship is:
TELFORD COLLEGE
Chris Field
chris.field@telfordcollege.ac.uk
01952 642326
The reference code for this apprenticeship is VAC1000311691.
Apply now
Closes in 3 days (Tuesday 15 April 2025 at 11:59pm)
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