Business Operations Assistant Apprentice

Summary

BA Joinery are specialists in the design, manufacture & installation of bespoke, high quality architectural joinery. They are looking for a Business Operations Assistant Apprentice to work across the group. You will be Working across the key elements of the business; Health and safety, Environmental and sustainability, Digital and process.

Wage: £12,480 a year
Minimum wage rates (opens in new tab)
Training course: Business administrator (level 3)
Hours: Monday - Friday, 08:30 - 17:00
37 hours 30 minutes a week
Possible start date: Monday 24 March
Duration: 1 year 9 months
Positions available: 1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

Working accross the key elements of the business; Health and safety, Evnrionmental and sustainability, Digital Transformation and Process and Quality Control, the apprentice will carry out the following day to day duties:

Arranging internal and external events
Taking minutes at meetings and distributing to the team
Liasing with suppliers
Data input
Matching invoices and devlieries
Organising travel for workers
Working on the client portal
Welcoming visitors to the office
Running and analyising reports
Use of social media
Overseeing the completion of a project
Working on assett registers
Equipment checks
Ordering stationery and other equipment
Dealing with customer concerns - snagging reports
Coaching peers etc.

Where you’ll work

THE PURVIS BUILDING

LEEHOLME ROAD

BILLINGHAM

TS23 3TA

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

MIDDLESBROUGH COLLEGE

Your training course

Business administrator (level 3)

Equal to A level

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

Business Administrator Level 3 Apprenticeship Standard

Requirements

Essential qualifications

GCSE in:

Maths & English (grade 4 or above)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Attention to detail
Organisation skills
Team working
Initiative

About this company

BA Joinery are specialists in the design, manufacture & installation of bespoke, high quality architectural joinery. They are looking for a Business Administration apprentice to work across the group.

https://www.bajoinery.co.uk/ (opens in new tab)

After this apprenticeship

A permanent position is available upon successful completion of the apprenticeship programme

Ask a question

The contact for this apprenticeship is: