Business Administrator Apprentice

Summary

We are seeking an organised and proactive individual to join our team as a Business Administration Apprentice. This role will serve as the primary point of contact for all administrative support across the organisation, with a specific focus on assisting the Operations and Training teams. Your role will ensure smooth delivery of training services.

Wage

£16,575 a year

Minimum wage rates (opens in new tab)

Annual wage £16,575 - £17,550 (under the assumption they pass the probation the salary will be the higher amount). This is a starting salary with opportunities depending on progression and skill level.

Training course

Business administrator (level 3)

Hours

Monday to Friday, 7.5 hour day (30 min lunch).

37 hours 30 minutes a week

Possible start date

Monday 31 March

Duration

1 year 6 months

Positions available

1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

Office:

Liaise with CEO & Associates to book required travel & accommodation needs.
To take shared responsibility for completing relevant business agendas and meeting minutes when required.
To help to manage internal continuous improvement projects within the business.
Complete and conduct regular risk assessments required under the Health and Safety Act.
To manage the admin inbox when the Training Administrator is absent.
Working alongside the Operations team to manage the Fire and First Aid Regulations within the business ensuring all relevant actions are completed in a timely manner.
To partake in adhoc research when the business requires.
To be the first point of contact alongside the Training Administrator for all enquiries.
To manage the Data Protection Regulations within the business and all activities involved with staying compliant.
To be responsible for the booking of meeting rooms for internal and external events.

Training:

When the Training Administrator is absent the Business Administration Apprentice will manage the training journey.

Finance:

When the Finance team is absent the Business Administration Apprentice will manage the daily financial administration of the business.

Dispatch:

To liaise with our Training Practice Manager in the creation of all our non-standard courses resources.
Prepare, pack and send training boxes using the designated courier service.
To manage stock levels and place orders to replenish stock.
To complete monthly stock takes and report any findings to the Training Delivery Manager.
To manage the dispatch inbox and any queries.
To be responsible for contacting delegates when applicable via phone or email.
To complete a quarterly costing review of materials and report to the Training Delivery Manager recommendations.

Where you’ll work

FRESHWATER QUARRY

BRIXHAM

TQ5 8BA

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

SOUTH DEVON COLLEGE

Your training course

Business administrator (level 3)

Equal to A level

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

Employer:

Health and safety

South Devon College:

Personal responsibilities and working in a business environment
Working with and supervising others
Managing information and producing documents
Providing and maintaining administrative services
Developing and evaluating own performance at work
Communicating in a business environment
Customer service skills
Policies, procedures and legislation
Effective team working
Problem solving

More training information

You will attend weekly taught sessions at Vantage Point, South Devon College in Paignton for your Level 3 Business Administration apprenticeship standard.

Requirements

Desirable qualifications

GCSE in:

English (grade 4)
Maths (grade 4)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Customer care skills
Logical
Team working
Initiative

About this company

Rock Pool is a community interest company set up in 2018 to build on the ground breaking work of Sue Penna Associates (2005-2016). We now deliver across the UK, Scotland and Ireland. Recovery toolkit training for practitioners working with adults and children and young people who have experienced developmental trauma, domestic abuse and sexual violence Early intervention programmes for families where there is domestic abuse Domestic abuse training from awareness to interventions training to support public facing organisations to become trauma-informed.

https://rockpool.life/ (opens in new tab)

After this apprenticeship

A continued career in business or administration.

Ask a question

The contact for this apprenticeship is:

SOUTH DEVON COLLEGE

Caroline Field

carolinefield@southdevon.ac.uk

The reference code for this apprenticeship is VAC1000303769.

Apply now

Closes in 22 days (Monday 17 March at 11:59pm)

When you apply, you’ll be asked to sign in with a GOV.UK One Login. You can create one at the same time as applying for this apprenticeship.

Cookies on Find an apprenticeship

Contents