Apprenticeship Business Analyst

SOFTSERVE SYSTEMS LIMITED

London, LONDON

Closes in 13 days (Friday 18 April 2025 at 11:59pm)

Posted on 3 April 2025

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Contents

Summary

Join SoftServe as a Business Analyst Apprentice! This is your chance to kickstart your career in business analysis. Gain valuable skills in analysis, communication, and problem-solving while working in a dynamic, growth-oriented environment. Apply now!

Wage

£15,704 to £25,396.80, depending on your age

National Minimum Wage

Check minimum wage rates (opens in new tab)

Training course
Business analyst (level 4)
Hours
Monday to Friday 9 am to 5 pm

40 hours a week

Start date

Thursday 1 May 2025

Duration

1 year 6 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you’ll do at work

  • Requirement Gathering: Collaborate with stakeholders to identify and document business needs
  • Data Analysis: Analyse datasets to extract actionable insights and support decision-making
  • Stakeholder Engagement: Facilitate meetings and workshops to discuss project requirements and solutions
  • Solution Design: Create prototypes, wireframes, or other visual tools to communicate proposed solutions effectively
  • Process Optimisation: Identify and implement innovative solutions to enhance operations and reduce costs
  • Continuous Improvement: Proactively suggest improvements to existing processes and workflows
  • Project Support: Assist in planning, scheduling, and monitoring project activities
  • Change Management: Assess the impacts of changes and recommend strategies for smooth implementation
  • Quality Assurance: Ensure project deliverables meet quality standards by collaborating with QA teams
  • Vendor Management: Coordinate with external vendors to ensure timely and quality services
  • Market Research: Perform competitive analysis to support business strategies
  • Knowledge Management: Document lessons learned and promote the sharing of best practices

Where you’ll work

This apprenticeship is available in these locations:

  • 203 213 Mare Street, London, E8 3JS
  • PART LOWER GROUND FLOOR, 30 CANNON STREET, LONDON, EC4M 6XH

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

College or training organisation

DIGITAL NATIVE (UK) LIMITED

Your training course

Business analyst (level 4)

Equal to higher national certificate (HNC)

Course contents
  • Apply appropriate approaches to scope, plan and perform Business Analysis
  • Communicate effectively in a variety of situations with a range of stakeholders
  • Apply a range of structured investigation techniques to a business situation
  • Produce an outline definition of a business situation using an appropriate technique
  • Apply appropriate techniques to identify problems and opportunities within a business situation
  • Support the identification and presentation of proposed actions to stakeholders in order to gain agreement for further analysis activity
  • Apply appropriate techniques to analyse and document options and recommendations for change
  • Elicit process information from stakeholders
  • Model business processes using relevant techniques, standards, notation and software tools
  • Analyse business process models to identify opportunities for improvement
  • Produce models of redesigned business processes
  • Elicit requirements from stakeholders to identify business and user needs
  • Document clear functional and non-functional requirements in line with local standards
  • Analyse documented requirements to remove duplication, conflict and overlap
  • Prioritise requirements using an appropriate prioritisation approach
  • Validate requirements with stakeholders
  • Support the establishment of requirements traceability
  • Elicit business data needs from relevant sources
  • Support the development of simple data models using relevant techniques, standards, notation and software tools
  • Document current business situations to enable gap analysis and decision making
  • Support the development of models of future state business situations
  • Identify key differences between current and future business situations
  • Identify actions required to move from the current to future business situation
  • Define acceptance criteria for business and system changes
  • Support business acceptance of business and system changes
  • Apply relevant techniques to research and identify stakeholders
  • Analyse and document stakeholders' areas of interest and influence
  • Support the development of cost/benefit analysis for proposed business changes
  • Evaluate and document the key impacts on people, process, organisation, technology and information
  • Present information in a manner appropriate to the audience
  • Apply appropriate approaches to scope, plan and perform Business Analysis
  • Communicate effectively in a variety of situations with a range of stakeholders
  • Apply a range of structured investigation techniques to a business situation
  • Produce an outline definition of a business situation using an appropriate technique
  • Apply appropriate techniques to identify problems and opportunities within a business situation
  • Support the identification and presentation of proposed actions to stakeholders in order to gain agreement for further analysis activity
  • Apply appropriate techniques to analyse and document options and recommendations for change
  • Elicit process information from stakeholders
  • Model business processes using relevant techniques, standards, notation and software tools
  • Analyse business process models to identify opportunities for improvement
  • Produce models of redesigned business processes
  • Elicit requirements from stakeholders to identify business and user needs
  • Document clear functional and non-functional requirements in line with local standards
  • Analyse documented requirements to remove duplication, conflict and overlap
  • Prioritise requirements using an appropriate prioritisation approach
  • Validate requirements with stakeholders
  • Support the establishment of requirements traceability
  • Elicit business data needs from relevant sources
  • Support the development of simple data models using relevant techniques, standards, notation and software tools
  • Document current business situations to enable gap analysis and decision making
  • Support the development of models of future state business situations
  • Identify key differences between current and future business situations
  • Identify actions required to move from the current to future business situation
  • Define acceptance criteria for business and system changes
  • Support business acceptance of business and system changes
  • Apply relevant techniques to research and identify stakeholders
  • Analyse and document stakeholders' areas of interest and influence
  • Support the development of cost/benefit analysis for proposed business changes
  • Evaluate and document the key impacts on people, process, organisation, technology and information
  • Present information in a manner appropriate to the audience

Your training plan

Business Analyst Level 4.

Requirements

Essential qualifications

GCSE in:

  • English (grade A*-C)
  • Math (grade A*-C)

A Level in:

  • English (grade A*-B)
  • Math (grade A*-C)

Desirable qualifications

A Level in:

  • Business Study (grade A*-C)
  • Computer Science (grade A- C)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

  • Communication skills
  • Attention to detail
  • Organisation skills
  • Customer care skills
  • Problem solving skills
  • Presentation skills
  • Number skills
  • Analytical skills
  • Logical
  • Team working
  • Creative
  • Initiative
  • Patience

About this company

SOFTSERVE SYSTEMS LIMITED is a leading provider of digital business solutions, digital advisory, and digital engineering services, with a team of professionals across 14 countries. Headquartered in the US, SoftServe serves clients primarily in North America and Europe, helping them navigate complex challenges and transform through technology and domain insights.

https://www.softserveinc.com/en-us (opens in new tab)

Company benefits

SoftServe offers comprehensive benefits: access to Well Hub for wellness resources, generous vacation allowances, and private health medical coverage. These perks are designed to support your well-being and ensure you have the resources you need

After this apprenticeship

This apprenticeship provides a structured pathway to develop analytical, communication, and problem-solving skills, enabling you to excel in the dynamic field of business analysis.

Ask a question

The contact for this apprenticeship is:

SOFTSERVE SYSTEMS LIMITED

SOFTSERVE SYSTEMS LIMITED

apprenticeUK@softserveinc.com

The reference code for this apprenticeship is VAC1000300023.

Apply now

Closes in 13 days (Friday 18 April 2025 at 11:59pm)

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