Payroll Administrator Apprentice

Summary

"Working as part of our Group Payroll Team, you will play a key role in a fast-paced environment, supporting our Group payroll manager with all aspects of payroll processing and administrative tasks while ensuring accuracy and timely payment at all times.

Wage: £20,000 a year
Minimum wage rates (opens in new tab)
Training course: Payroll administrator (level 3)
Hours: Monday to Friday 9am to 5pm, shifts.
37 hours 30 minutes a week
Possible start date: Wednesday 19 February
Duration: 1 year 9 months
Positions available: 1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

As a Payroll Administrator Apprentice, you’ll build and maintain relationships by working collaboratively with colleagues and internal departments, while ensuring payroll processes are followed and administrative tasks are completed daily.

Supporting the whole payroll team, learning to deliver 13 different payrolls for 6,500 employees across the UK, initially picking up admin tasks, eventually taking ownership of running their own payrolls, additional training could be provided through recognised payroll training provider (payroll centre).

Collation and input of new starters, leavers, transfers, pay related changes, absence, and variable payments. Input and reconciliation of the monthly payrolls.
Process colleague benefits including salary sacrifice and net deductions via third party provider.
Process tax code changes via P45, new starter declarations and HMRC gateway notifications.
General ad hoc admin.
Telephone Calls.
Email queries.
Analysing data.

Where you’ll work

Northgate

Lingfield Way

Darlington

DL1 4PZ

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

MBKB LTD

Your training course

Payroll administrator (level 3)

Equal to A level

Course contents

gather, analyse and process payroll data and information
resolve different types of queries that may be presented from payroll customers such as employees, clients, management, explaining and documenting responses
deal with complaints, following processes and escalating complex situations
meet client or customer needs in line with service level agreements
provide customer service using agreed systems and processes, taking ownership for work applying agreed processes for checking
adhere to deadlines and process schedules both internal and statutory, mitigating the impact on the business, employees and clients of deadlines not being met by reprioritising tasks when dealing with conflicting or changing demands
select appropriate media for communication etc recognising the advantages and risks related to each method
escalate concerns relating to deadlines in a timely manner, suggesting solutions
use the appropriate communication media for each stakeholder for each situation. Examples may include ‘phone, face-to-face, email and letters, communicating and engaging professionally, accurately and appropriately, respecting the principles of data protection and confidentiality
Build and maintain trust and sound relationships with stakeholders to deliver quality payroll services
develop and maintain strong working relationships with team colleagues, supporting and collaborating to achieve results, seeking advice when appropriate within parameters of the role
use computerised payroll software and spreadsheet packages such as MS Excel
use systems and processes to support the payroll function. Examples may include the provision of accounting information and the Real Time Information submissions to His Majesty's Revenue and Customs (HMRC)
gather, analyse and process payroll data and information
resolve different types of queries that may be presented from payroll customers such as employees, clients, management, explaining and documenting responses
deal with complaints, following processes and escalating complex situations
meet client or customer needs in line with service level agreements
provide customer service using agreed systems and processes, taking ownership for work applying agreed processes for checking
adhere to deadlines and process schedules both internal and statutory, mitigating the impact on the business, employees and clients of deadlines not being met by reprioritising tasks when dealing with conflicting or changing demands
select appropriate media for communication etc recognising the advantages and risks related to each method
escalate concerns relating to deadlines in a timely manner, suggesting solutions
use the appropriate communication media for each stakeholder for each situation. Examples may include ‘phone, face-to-face, email and letters, communicating and engaging professionally, accurately and appropriately, respecting the principles of data protection and confidentiality
Build and maintain trust and sound relationships with stakeholders to deliver quality payroll services
develop and maintain strong working relationships with team colleagues, supporting and collaborating to achieve results, seeking advice when appropriate within parameters of the role
use computerised payroll software and spreadsheet packages such as MS Excel
use systems and processes to support the payroll function. Examples may include the provision of accounting information and the Real Time Information submissions to His Majesty's Revenue and Customs (HMRC)

Your training plan

A 100% tailored training and assessment program will be delivered to support you throughout your apprenticeship (21 months including endpoint assessment).

The topics covered include:

Business and Customer Awareness.
Payroll Core.
Pensions.
Technical Payroll.
Regulations and Compliance.
Systems and Processes.
Planning and Prioritisation.
Analysis skills.
Using Systems and Processes.
Producing Quality and Accurate Information and Reports .

You may need to complete level 2 maths and English Functional skills (if you cannot provide evidence for prior grades).

Requirements

Essential qualifications

GCSE in:

Maths and English (grade 4/C or above)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Attention to detail
Organisation skills
Problem solving skills
Administrative skills
Number skills

About this company

We offer mobility solutions to business and personal customers across a broad range of areas from vehicle rental and fleet management to accident management, vehicle repairs, service and maintenance. The mobility landscape is changing, becoming ever more connected and ZIGUP uses its knowledge and expertise to guide customers through the transformation, whether that is more digitally connected solutions or supporting the transition to lower carbon mobility through providing EVs, charging solutions and consultancy. ZIGUP supports its customers through a network and diversified fleet of approx. 130,000 owned and leased vehicles, supporting over 700,000 managed vehicles, with over 175 branches across the UK, Ireland and Spain and a specialist team of over 7,500 employees. Our strength comes not only from our breadth of our award-winning solutions, but from our extensive network reach, our wealth of experience and continual focus on delivering an exceptional customer experience. This operational scale and reach provides significant benefits for our customers across a broad range of services, and offers a unique integrated platform and solutions for customers increasingly outsourcing their vehicle management needs.

https://zigup.com/ (opens in new tab)

After this apprenticeship

Permanent payroll administrator contract after successful completion of apprenticeship.

Career within payroll, developing into management/specialist roles.

Ask a question

The contact for this apprenticeship is:

MBKB LTD

Nicki Bevan

recruit@mbkbgroup.com

The reference code for this apprenticeship is VAC1000298085.

Apply now

Closes in 6 days (Thursday 6 February at 11:59pm)

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