Network Engineer Apprentice

Summary

You will be part of the Engineering UK Practice. We deliver projects to various customers by ensuring that the projects and services across the business are delivered, maintained, and tested to a high standard. The role will involve working alongside other delivery team members, IT and business departments, as well as third-party suppliers.

Wage

£20,000 a year

Minimum wage rates (opens in new tab)

Other company benefits are also included

Training course

Network engineer (level 4)

Hours

Monday to Friday, 9.00 am - 5.30 pm.

37 hours 30 minutes a week

Possible start date

Monday 1 September

Duration

2 years 2 months

Positions available

4

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

Work as part of a team to support and assist with the technical operational aspects of a project to streamline communication between teams.
Liaise with internal teams to assign tasks and assist with schedule management.
Gain an understanding into the management of networks, exploring network hardware and software, network services and routing protocol.
Learn to understand and apply the principles of networking, protocols, and associated technologies (specifically this should include the latest published versions of OSI layer model, IP, TCP/IP, routing and switching, WANs, LANs).
Learn to understand the core networking and server administration skills required to support a traditional on-premises, cloud or hybrid network.
Understand and responds to security threats, firewalls, and vulnerabilities.
Ability to create and maintain comprehensive project documentation, and reports to present back to the team.
Project issue management by using problem solving skills and taking appropriate actions to manage and correct the issue, should any arise.
Be a key point of contact for all participants in the project as well as sharing any relevant communications.
Ensure standards and requirements are met by conducting quality assurance tests.
Support the Portfolio Management team in running and organising the portfolios.

Where you’ll work

Computacenter

Hatfield Avenue

Hatfield

Hertfordshire

AL10 9TW

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

FIREBRAND TRAINING LIMITED

Your training course

Network engineer (level 4)

Equal to higher national certificate (HNC)

Course contents

apply the appropriate tools and techniques when securely operating and testing networks
install and configure the elements required to maintain and manage a secure network
implement techniques to monitor and record systems performance in line with defined specifications
maintain security and performance of the system against known and standard threats
apply the appropriate tools and techniques to identify systems performance issues
apply the appropriate tools and techniques to gather information to troubleshoot issues and isolate, repair or escalate faults
communicate outcomes of tasks and record in line with organisational procedures and SLAs including adherence to customer service standards
upgrade, apply and test components to systems configurations ensuring that the system meets the organisation’s requirements and minimises downtime. This should include backup processes
record task details whether face-to-face, remote or in writing in line with ogranisational requirements
interpret information received from a manager, customer or technical specialist and accurately implement the defined requirements
monitor, identify and implement required maintenance procedures
implement techniques to optimise systems performance in line with defined specifications
organise and prioritise clients or stakeholders’ requests in line with SLAs and organization processes
explain their job role within the business context to stakeholders to enable a clear understanding on both sides of what their remit is and convey technical constraints in appropriate language considering accessibility and diversity implications
operate securely and apply the appropriate process, policies and legislation within their business responsibilities
communicate with a range of stakeholders taking into consideration the organisations cultural awareness and technical ability
apply the appropriate level of responsibility when planning and prioritising work tasks
apply the relevant numerical skills (Binary, dotted decimal notation) required to meet the defined specifications
ensure compliance of network engineering outputs with change management processes
select the appropriate tools and comply with organisation policies and processes when upgrading systems
apply the appropriate tools and techniques when securely operating and testing networks
install and configure the elements required to maintain and manage a secure network
implement techniques to monitor and record systems performance in line with defined specifications
maintain security and performance of the system against known and standard threats
apply the appropriate tools and techniques to identify systems performance issues
apply the appropriate tools and techniques to gather information to troubleshoot issues and isolate, repair or escalate faults
communicate outcomes of tasks and record in line with organisational procedures and SLAs including adherence to customer service standards
upgrade, apply and test components to systems configurations ensuring that the system meets the organisation’s requirements and minimises downtime. This should include backup processes
record task details whether face-to-face, remote or in writing in line with ogranisational requirements
interpret information received from a manager, customer or technical specialist and accurately implement the defined requirements
monitor, identify and implement required maintenance procedures
implement techniques to optimise systems performance in line with defined specifications
organise and prioritise clients or stakeholders’ requests in line with SLAs and organization processes
explain their job role within the business context to stakeholders to enable a clear understanding on both sides of what their remit is and convey technical constraints in appropriate language considering accessibility and diversity implications
operate securely and apply the appropriate process, policies and legislation within their business responsibilities
communicate with a range of stakeholders taking into consideration the organisations cultural awareness and technical ability
apply the appropriate level of responsibility when planning and prioritising work tasks
apply the relevant numerical skills (Binary, dotted decimal notation) required to meet the defined specifications
ensure compliance of network engineering outputs with change management processes
select the appropriate tools and comply with organisation policies and processes when upgrading systems

Your training plan

Throughout your apprenticeship, you will spend about 80% of your time in work and 20% studying towards your qualification.

You will join block residential workshops, have a 1-2-1 mentor for support and have time to undertake your studies in working time.

Requirements

Essential qualifications

GCSE or equivalent in:

English and Maths (grade 4 or above)

Desirable qualifications

A Level or equivalent in:

IT (grade Pass)

BTEC or equivalent in:

IT (grade Pass)

NVQ or SVQ Level 3 or equivalent in:

IT (grade Pass)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Attention to detail
Organisation skills
Presentation skills
Analytical skills
Team working
Initiative
Time management

Other requirements

As part of a new cohort, you’ll form great friendships among your fellow apprentices. Everybody wants each other to succeed – and we regularly celebrate our success. You’ll work within an inclusive and supportive environment where we make sure everybody feels welcome and included.

About this company

Computacenter is a leading independent technology and services provider, trusted by large corporate and public sector organisations. We are a responsible business that believes in winning together for our people and our planet. We build unrivalled value for our customers over the long-term, helping them to achieve their goals. It’s one of the reasons that we’re trusted by some of the world’s greatest organisations. Interested in joining a company with a strong sense of community? We’re growing. We’re hiring. We encourage. We empower. We support. #CCfuturetalent We build unrivalled value for our customers over the long-term, helping them to achieve their goals. It’s one of the reasons that we’re trusted by some of the world’s greatest organisations. Interested in joining a company with a strong sense of community? We’re growing. We’re hiring. We encourage. We empower. We support. #CCfuturetalent

https://www.computacenter.com/en-us/who-we-are (opens in new tab)

Disability Confident

A fair proportion of interviews for this apprenticeship will be offered to applicants with a disability or long-term health condition. This includes non-visible disabilities and conditions.

You can choose to be considered for an interview under the Disability Confident scheme. You’ll need to meet the essential requirements to be considered for an interview.

After this apprenticeship

There is no guarantee of a permanent role at the end of your programme. However, hardwork and dedication will give you a strong chance. Getting your foot on the ladder of a global company that could take your career in lots of potential directions.

Ask a question

The contact for this apprenticeship is:

FIREBRAND TRAINING LIMITED

Earlycareers.uk@computacenter.com

The reference code for this apprenticeship is VAC1000297321.

Apply now

Closes in 28 days (Friday 28 February)

When you apply, you’ll be asked to sign in with a GOV.UK One Login. You can create one at the same time as applying for this apprenticeship.

After signing in, you’ll apply for this apprenticeship on the company's website.

Company’s application instructions

Please create a profile on our website and submit your CV, cover letter and details. If you are successful one of our team will be in touch to arrange an interview

Cookies on Find an apprenticeship

Contents