Business Admin Apprentice

Summary

We are looking for a Business Admin candidate to join our team, you will gain hands on experience in management, customer service and administrative tasks while earning and learning. This opportunity is perfect for those passionate about organisation, personal growth and working in a dynamic environment.

Annual wage: £13,312 to £23,795.20 a year
Minimum wage rates (opens in new tab)
Training course: Business administrator (level 3)
Hours: Monday to Friday. Variable shifts to suit the needs of the business, will include weekend work, around 40 hours per week.
40 hours a week
Possible start date: Monday 3 March
Duration: 1 year 6 months
Positions available: 1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

Task will include:

Organising the clubhouse rota to ensure we always have sufficient cover at all times
Working as part of the clubhouse team (working shifts behind the bar/ reception)
Delivering a high standard of customer service to our golfers
Overseeing ordering
Organising events
Computer work, bookkeeping and emailing
Learning how to run a business
Although it won’t be a big part of the role, the successful applicant should be willing to do menial tasks as well as the more desirable ones
It is important to the business that all jobs are done to a high standard

Where you’ll work

BILLINGBEAR GOLF COURSE

THE STRAIGHT MILE

WOKINGHAM

BERKS

RG40 5SJ

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

THE WINDSOR FOREST COLLEGES GROUP

Your training course

Business administrator (level 3)

Equal to A level

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

Level 3 Business Administrator Apprenticeship
Level 2 Functional Skills in English and maths if required
Skills Coach sessions for coaching and preparation for EPA on a monthly basis, in the workplace and Teams

Requirements

Essential qualifications

GCSE in:

English and maths (grade 4)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Attention to detail
Organisation skills
Customer care skills
Presentation skills
Administrative skills
Logical
Team working
Initiative
Reliability and punctuality
Professionalism
Willingness to learn

About this company

We are a family-run, pay and play golf course in Wokingham. There are two 9-hole courses that are very popular with a regular customer base. We have a small clubhouse which has a lovely bar/reception area and outside canopy with spectacular views over the course. As a business we always strive to provide excellent customer service, excellent quality on the golf course whilst keeping the game of golf affordable and accessible for all.

After this apprenticeship

Possible permanent employment.

Ask a question

The contact for this apprenticeship is:

THE WINDSOR FOREST COLLEGES GROUP

Laura Reece

Laura: laurajreece@hotmail.com

The reference code for this apprenticeship is VAC1000296287.

Apply now

Closes on Friday 28 February

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After signing in, you’ll apply for this apprenticeship on the company's website.

Company’s application instructions

The employer will contact successful applicants directly.

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