Business Administrator Apprentice

Summary

As an apprentice in our Installation department, you'll be at the forefront of our operations, gaining hands-on experience in managing and administering electrical contracts. This role is an excellent opportunity to build a solid foundation in business administration and customer service.

Annual wage: £14,144 a year
Minimum wage rates (opens in new tab)
Training course: Business administrator (level 3)
Hours: Monday to Friday: 0800 -1700 with 30 minutes for lunch Total hours per week: 42.5 hours a week
42 hours a week
Possible start date: Monday 30 September
Duration: 1 Year 3 Months
Positions available: 1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

Key Responsibilities:

Collaborate with the team to deliver electrical maintenance contracts.
Schedule and assign work to engineers using various software tools.
Communicate with engineers, clients, and customers to ensure job completion.
Manage and update job statuses on client and company systems.
Assist in submitting quotes and variations for ongoing projects.

Where you’ll work

17 WOLLASTON CRESCENT

WOLLASTON INDUSTRIAL CENTRE

BURNT MILLS

BASILDON

SS13 1QD

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

RM TRAINING (UK) LIMITED

Your training course

Business administrator (level 3)

Equal to A level

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.

Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.

Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.

Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.

Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.

Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.

Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.

Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

Full Business Administration Apprenticeship Level 3
Training will be in the workplace, no attendance at college, further details will be made available at a later date
Functional Skills in English and maths (if required)

Requirements

Desirable qualifications

GCSE in:

English (grade 4)
Maths (grade 4)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Attention to detail
Organisation skills
Administrative skills
Number skills
Team working
Initiative

About this company

About Us – Project Skills Solutions; For all workers of all levels in all industries within the UK to have health and safety knowledge in order to work safely. Project Skills Solutions was established in 2004 with its head office in Essex, we are privately owned and family-run. Since 2004 we have been providing companies and individuals with the widest options for safety training available at the most competitive prices with nationwide coverage. Whether you are an individual looking to get on-site or a company with a whole workforce to retrain we have the solution for you.

https://psstraining.co.uk/ (opens in new tab)

After this apprenticeship

It is our plan that the person taking this apprenticeship will become a valuable long-term member of staff within the company. This will be solely down to the effort and ability to the role shown by the apprentice.

Your enthusiasm will be matched by the company in providing you with training and opportunity to develop your career with a growing and ambitious company.

Ask a question

The contact for this apprenticeship is:

RM TRAINING (UK) LIMITED

Katie

katie@rmtraining.co.uk

01702782001

The reference code for this apprenticeship is VAC1000273772.

Apply now

Closes in 6 days (Sunday 29 September at 11:59pm)

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