Legal - Business Administration Apprentice – Find an apprenticeship

Summary

PCB Solicitors are looking for an Apprentice to join the Crime department at our Shrewsbury office to provide secretarial support to 3 Lawyers. We are looking for an Apprentice who is organised, efficient, pays attention to detail and has a keen interest in Law. It is essential the Apprentice understands the importance of confidentiality.

Annual wage: £11,648 a year
Minimum wage rates (opens in new tab)
Training course: Business administrator (level 3)
Hours: Monday to Friday, 9:00am to 5:00pm with a 1-hour unpaid break each day. No working evenings or weekends.
35 hours a week
Possible start date: Tuesday 1 October
Duration: 1 Year 6 Months
Positions available: 1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

The Apprentice will support 3 Lawyers with their administrative/secretarial work in the Shrewsbury office. Day to day they will be expected to:

Deal with incoming/outgoing post for the Crime department
Administrative duties such as filing, photocopying and properly disposing of confidential documents
Answering calls for the department in a professional manner
Follow the archive procedure, preparing and closing files for scanning
Use the case management system to open and close client matters, draft correspondence and maintain client files
Liaise with the Accounts department where necessary
Audio-typing attendance notes, correspondence and other documents
Maintain the department calendar with client meetings, court hearings, deadlines and police station attendance
Phoning the courts and police stations for updates on client matters

Where you’ll work

CYPRESS CENTRE

SITKA DRIVE

SHREWSBURY BUSINESS PARK

SHREWSBURY

SY2 6LG

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

SHREWSBURY COLLEGES GROUP

Your training course

Business administrator (level 3)

Equal to A level

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.

Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.

Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.

Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.

Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.

Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.

Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.

Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

Training schedule has yet to be agreed, details will be made available at a later date

Requirements

Essential qualifications

GCSE in:

English Language (grade 4)
Maths (grade 4)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Attention to detail
Organisation skills
Customer care skills
Problem solving skills
Administrative skills
Number skills
Logical
Team working
Initiative
Non judgemental
Patience

Other requirements

The Apprentice should have a keen interest in Law and due to the nature of the role, be able to deal with highly sensitive matters including liaising with clients who are distressed or highly emotive.

About this company

PCB Solicitors is a local Partnership of Lawyers established across 5 offices in Shrewsbury, Telford, Church Stretton, Ludlow and Knighton with 3 satellite offices in Bishops Castle, Clun and Welshpool. We offer many different services of law including, Crime, Residential Conveyancing, Wills and Probate and Family. We pride ourselves on being a friendly, jargon free Solicitors who offer the upmost client care in each matter we handle.

https://www.pcbsolicitors.co.uk/ (opens in new tab)

Company benefits

25 days holiday plus bank holidays, paid sick leave after 6 months continuous service, opportunity to join NEST Pension scheme after 3 months service if eligible, regular company and charity events.

After this apprenticeship

There is potential for the Apprentice to develop into working as a full-time Legal Secretary in the department following successful completion of the apprenticeship. Further down the line we support employees with the different routes to becoming a Lawyer if they wish to pursue these

Ask a question

The contact for this apprenticeship is:

PCB SOLICITORS

Emma Baugh

emma.baugh@pcblaw.co.uk

The reference code for this apprenticeship is VAC1000272653.

Apply now

Closes in 16 days (Monday 30 September at 11:59pm)

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Legal - Business Administration Apprentice

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