Level 3 Business Administrator Apprenticeship HARVEYS INSOLVENCY & TURNAROUND LIMITED

What you will do in your working day

The initial key tasks in this role will include:

• Creating and maintaining client information and data
• Updating client information to our website portal
• Writing letters, reports and documents using in house standards initially
• Learning and then moving on to creating original letters reports and documents
• Managing the client files to ensure easy access and control
• Administering, updating and extracting the firms time ledgers and client expenses accounts
• Day to day in house administrative duties to progress client and practice matters
• Gaining industry technical knowledge used in your day to day role
• Front of house duties, answering the telephone, helping callers and greeting visitors
• All areas of post room duties, including opening and sending post

Early Developing role:

• Creating original letters and documents
• Report drafting/writing
• Meeting and dealing directly with clients, their staff and our contacts
• Engaging and instructing solicitors, accountants, surveyors and agents
• Cashier duties
• Assignment of your own portfolio of clients
• Dealing with a client from inception to end

The training you will be getting

The Business Administrator Apprenticeship is delivered fully in the workplace.

You will be supported by a Development Coach from Newbury College, so that you can confidently demonstrate the following Knowledge, Skills and Behaviours by the end of your Level 3 Business Administrator Apprenticeship: 

Knowledge:

• The organisation
• Value of their skills
• Stakeholders
• Relevant regulation
• Policies
• Business fundamentals
• Processes
• External environment factors

Skills:

• IT
• Record and document production
• Decision making
• Interpersonal skills
• Communications
• Quality
• Planning and organisation
• Project management

Behaviours:

• Professionalism
• Personal qualities
• Managing performance
• Adaptability
• Responsibility

Your Development Coach will meet with you regularly either remotely or in your workplace. Your employer will give you time in the workplace to focus on your apprenticeship. 

Please note: We are looking for someone who has or is anticipated to achieved a grade 5/C or above in maths and English GCSE. 

At the end of your apprenticeship you will have completed the Level 3 Business Administrator Apprenticeship Standard and will be required to complete an End Point Assessment (EPA).

Your Development Coach will support you with preparing for your EPA.

What to expect at the end of your apprenticeship

• We have a track record of being committed to training new staff into this specialist sector and developing apprentices
• We would encourage you to move on to a greater technical role of a client administrator. We have won best apprentice in a small business twice in the last 5 years and where the right qualities are evident, there is a longer-term opportunity to sitting a professional insolvency qualification to progress through to becoming a fully qualified insolvency practitioner