Customer Team Apprentice RON CURRIE & SONS LTD
We are seeking a dedicated and enthusiastic individual to join our team as a Customer Team Apprentice. As a key member of our operation, you will play a vital role in ensuring the smooth and efficient running of our shop floor.
Closing date: 01 Aug 2024
Apprenticeship summary
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Annual wage
£13,312.00
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Working week
Mon to Fri, 8am - 5pm.
Total hours per week: 40
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Expected duration
12 Months
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Possible start date
08 Aug 2024
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Date posted
09 Apr 2024
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Apprenticeship level
Intermediate
Level 2 (GCSE) -
Reference number
VAC1000242090
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Positions
1 available
What you will do in your working day
- Working on the trade counter.
- Process sales, exchanges, and refunds in line with business policy, offer information and identify customer requirements.
- Respond to and support with enquiries and complaints, resolving where possible, reporting outcomes, or escalating where required.
- Maintain stock availability, reporting any price discrepancies and support the fulfilment of purchases using the appropriate systems and procedures.
The training you will be getting
Level 2 Customer Service apprenticeship standard, including Functional Skills if required.
This is a work based programme which means that all of your learning will take place on the site of your employment and within your contracted working hours. We host supporting workshops regularly throughout the apprenticeship which you can attend in person at our Derby Road campus.
You will work with expert assessors to develop new knowledge, skills and behaviours within the profession.
You will experience a blended learning model.
You will gather learning evidence, journals and off-the-job records using your e-portfolio.
At the end of the planned learning period, it will be agreed that you are ready to enter 'Gateway' and for your End Point Assessment to be arranged.
What to expect at the end of your apprenticeship
Potentially full time employment upon successfully completing apprenticeship.
Requirements and prospects
Desired skills and personal qualities
Qualifications
GCSE or equivalent Maths (Grade A*/C - 9/4) Essential
About the employer
Employer
RON CURRIE & SONS LTD
Address
22 KIRKBY FOLLY ROAD
SUTTON IN ASHFIELD
NG17 5HN
Training
Training provider
WEST NOTTINGHAMSHIRE COLLEGE
Adjustments for experience
You could reduce your training time, or finish your apprenticeship faster, if you have relevant prior learning or experience. This could be relevant:
- training
- qualifications, like an NVQ in a relevant field
- industry or sector experience
Contact
Karen
01623900632
Apprenticeship standard
Customer service practitioner
Level 2 (GCSE)
Demonstrating experience
If your application is successful, you will have a chance to discuss your relevant prior learning or experience with your training provider and employer. You will all need to agree any adjustments to your training plan.
You should be prepared to show your competence, and evidence of relevant qualifications
Before you apply
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