Apprentice Estate Agent

CHRIS CLUBLEY & CO LTD

Brough, YORK

Closes in 23 days (Friday 18 April at 11:59pm)

Posted on 21 March 2025

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Summary

An excellent opportunity to join an established company that values their people and is committed to investing in growing new talent. - Why should the apprentice apply? - This is a wonderful opportunity for a career in residential sales and lettings with a view to future career progression.

Wage
£15,704 a year

Minimum wage rates (opens in new tab)

Discussed at Interview

Training course
Customer service practitioner (level 2)
Hours
Monday to Friday – 9am to 5pm, occasional Saturdays 9am to 3pm.

40 hours a week

Possible start date

Tuesday 6 May

Duration

1 year

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you’ll do at work

• Meeting and greeting customers
• Handling customer enquiries face-to-face, over the telephone and online
• Arranging and assisting with property viewings
• Creating sales particulars and social media content

Where you’ll work

This apprenticeship is available in these locations:

  • 1 Skillings Lane, Brough, HU15 1BA
  • 62-64, MARKET PLACE, MARKET WEIGHTON, YORK, YO43 3AL

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

College or training organisation

TEC PARTNERSHIP

Your training course

Customer service practitioner (level 2)

Equal to GCSE

Course contents
  • Use a range of questioning skills, including listening and responding in a way that builds rapport, determines customer needs and expectations and achieves positive engagement and delivery.
  • Depending on your job role and work environment: Use appropriate verbal and non-verbal communication skills, along with summarising language during face-to-face communications; and/or
  • Depending on your job role and work environment: Use appropriate communication skills, along with reinforcement techniques (to confirm understanding) during non-facing customer interactions.
  • Depending on your job role and work environment: Use an appropriate ‘tone of voice’ in all communications, including written and digital, that reflect the organisation’s brand.
  • Provide clear explanations and offer options in order to help customers make choices that are mutually beneficial to both the customer and your organisation.
  • Be able to organise yourself, prioritise your own workload/activity and work to meet deadlines.
  • Demonstrate patience and calmness.
  • Show you understand the customer’s point of view.
  • Use appropriate sign-posting or resolution to meet your customers needs and manage expectations.
  • Maintain informative communication during service recovery.

Your training plan

4 days in the work place and a day completeing course content, supported by the provider.

Requirements

Desirable qualifications

GCSE in:

  • English (grade 4/C)
  • Maths (grade 4/C)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

  • Communication skills
  • Attention to detail
  • Organisation skills
  • Customer care skills
  • Problem solving skills
  • Presentation skills
  • Administrative skills
  • Number skills
  • Logical
  • Team working
  • Creative
  • Initiative
  • Social Media Interest

Other requirements

Ideal candidate would be able to commute between Market Weighton and Brough

About this company

Providing a strong, independent service throughout the East Riding and North Yorkshire since 1989, Clubleys provide house sale, rental, valuation, agricultural and commercial services from our four offices found in Pocklington, Market Weighton, Brough and Stamford Bridge.

http://www.clubleys.com (opens in new tab)

Company benefits

Discussed at Interview

After this apprenticeship

Potential to move onto Content Creator Level 3 and further career progression within Clubleys.

Ask a question

The contact for this apprenticeship is:

TEC PARTNERSHIP

Jade Bishop

bishopj@eastridingcollege.ac.uk

01482 390781

The reference code for this apprenticeship is VAC1000310258.

Apply now

Closes in 23 days (Friday 18 April at 11:59pm)

When you apply, you’ll be asked to sign in with a GOV.UK One Login. You can create one at the same time as applying for this apprenticeship.