Training Department Administrator Apprenticeship (Hybrid)

Summary

As an administrator at FCC Environment, you will support the training team with administration, maintaining training records, planning sessions, and ensuring refresher training is arranged before expiry. You’ll also coordinate additional training as needed and ensure staffing cover during sessions.

Wage

£19,774 a year

Check minimum wage rates (opens in new tab)

• Discretionary bonus scheme • Refer a friend benefit • Flexible benefits including high street savings, cycle to work scheme and Gymflex membership, holiday purchase and many more.

Training course

Business administrator (level 3)

Hours

Monday to Friday 08:00 - 16:30. Evenings, weekends and Bank Holidays off.

37 hours 30 minutes a week

Start date

Thursday 1 May 2025

Duration

1 year 6 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you’ll do at work

Managing and maintaining the training database and Learning Management System (LMS)
Ensuring accurate entry and tracking of training courses, user accounts, and attendance records
Coordinating and scheduling internal and external training sessions, including venue, trainer, and resource bookings
Liaising with external training providers to arrange training sessions and confirm course details
Preparing and distributing course joining instructions at least two weeks before training sessions
Ensuring training records are up to date, including expiry dates for certifications like First Aid
Raising purchase orders and ensuring financial records are accurately maintained
Producing reports and forecasts for the Learning and Development Manager
Handling general administrative duties such as email correspondence, answering calls, and assisting internal customers

Where you’ll work

Hybrid with travel to Doncaster

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

College or training organisation

SKILLCERT LIMITED

Your training course

Business administrator (level 3)

Equal to A level

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

The qualification you will be studying will be the Business and Administration Level 3 apprenticeship. This will be conducted remotely within working hours so you will not be required to attend a college or university.

You will also receive MS Office training, Learning Management Service platform training, a section of Mandatory E-Learning, presentation skills and any other training that is deemed required for your role and personal development.

Requirements

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Attention to detail
Organisation skills
Customer care skills
Problem solving skills
Administrative skills
Number skills
Analytical skills
Team working
Patience

Other requirements

•Behave Ethically •Establish and maintain positive working relationships with others •Speak, listen and write in a clear, thorough and timely manner using appropriate and effective communication tools and techniques. • Assess situations to determine the importance, urgency and risks •Strong IT skills to include Excel, Word and MS Teams

About this company

FCC Environment is one of the UK's leading waste and resource management companies employing more than 4,200 people. We provide a range of services, from collecting business and municipal waste to quarrying, recycling, and processing. We generate green energy from waste, recycle waste into new materials, promote reuse though our reuse shops and play a leading role in maintaining the circular economy. We are now on the lookout for a Large Good Vehicle Driver Apprentice to join our ever-growing business.

http://www.fccenvironment.co.uk (opens in new tab)

After this apprenticeship

Full-time contract within the training department or an opportunity to develop a career within the waste to resource industry with further training and apprenticeships up to a Level 7.

Ask a question

The contact for this apprenticeship is:

FCC ENVIRONMENT (UK) LIMITED

Christopher Isaac

christopher.Isaac@fccenvironment.co.uk

07789939983

The reference code for this apprenticeship is VAC1000309868.

Apply now

Closes in 7 days (Wednesday 9 April 2025 at 11:59pm)

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