Business Administration Apprenticeship

Summary

You will be completing the Level 3 Business Administration apprenticeship. You may be required to complete Level 2 Maths and English qualification if you do not hold this or equivalent already. Your programme will be delivered via workplace and workshop sessions with an experienced assessor. At the end of the apprenticeship, you will be awarded a grade.

Wage: £20,496 a year
Minimum wage rates (opens in new tab)
Training course: Business administrator (level 3)
Hours: Monday - Thursday 8:30am - 5pm Friday 8:30am - 4:30pm
37 hours a week
Possible start date: Monday 7 April
Duration: 1 year 6 months
Positions available: 1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you’ll do at work

Some of the key tasks will include:

Data input into systems
Daily communication with learners and stakeholders by phone and email
Liaising with cross college teams
Responding to queries from sub-contracting partners
Supporting assessors with systems use
Tracking of learner progress

Where you’ll work

Station Plaza
Station Approach
Hastings
TN34 1BA

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

College or training organisation

EAST SUSSEX COLLEGE GROUP

Your training course

Business administrator (level 3)

Equal to A level

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

Business Administrator Level 3.

Training will take place in the workplace with your employer. You will be allocated an assessor who will complete one to one visits in the workplace and group workshop sessions. You may be required to attend a campus for your training needs.

Requirements

Desirable qualifications

GCSE in:

English & Maths (grade C/4 or above)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Attention to detail
Customer care skills
Administrative skills
Team working
Initiative

About this company

East Sussex College is a people-centric, values-driven, ambitious and inclusive Further Education College with over 1,300 colleagues and over 5500 students. We offer a broad curriculum including A Levels, T-levels, work based, 14-19, HE and adult programmes with campuses in Eastbourne, Hastings, Lewes and Newhaven. This is an exciting time to join us as we grow and develop even stronger pathways for our students and communities.

https://www.escg.ac.uk/ (opens in new tab)

After this apprenticeship

Potential permanent full-time employment on successful completion of the apprenticeship.

Ask a question

The contact for this apprenticeship is:

EAST SUSSEX COLLEGE GROUP

Rose Mott

rose.mott@escg.ac.uk

030 300 39181

The reference code for this apprenticeship is VAC1000309276.

Apply now

Closes in 14 days (Friday 28 March at 11:59pm)

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