IT Apprenticeship
OPENRAD SERVICES UK LIMITED
London (KT16 9AP)
Closes in 17 days (Monday 31 March)
Posted on 10 March 2025
Contents
Summary
Biotronics3D at its heart is and always will be a fast-paced software engineering company. They are developing forefront technologies that change how millions of patients and medical doctors interact, communicate, and explore medical information. They’re in the process of creating one of the largest healthcare communities in the world!
- Wage
- £17,000 a year
- Training course
- IT solutions technician (level 3)
- Hours
-
Monday - Friday, 9 am - 5 pm.
37 hours 30 minutes a week
- Possible start date
-
Tuesday 1 April
- Duration
-
1 year 3 months
- Positions available
-
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you’ll do at work
- Install hardware onto customer units and trailers
- Attending customers units and trailers to carry out break-fix cases
- Conduct customer and staff training to familiarise themselves with OpenRad products
- Ensure that all relevant administrative, quality and regulatory documents are accurately completed and maintained
- Log and respond to customer support requests received by phone or email
- Use remote system tools to monitor the performance of customer systems
Where you’ll work
Gogmore Lane
London
KT16 9AP
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
College or training organisation
BALTIC TRAINING SERVICES LIMITED
Your training course
IT solutions technician (level 3)
Equal to A level
Course contents
- Work at any stage of the solution lifecycle.
- Interpret client requirements.
- Prioritise tasks to work within agreed project plans.
- Ensure resources are used efficiently and responsibly.
- Design solutions to meet client and business requirements.
- Identify technical solutions using creative and critical thinking.
- Install hardware or software, either physically or virtually.
- Search and use different types of data or information sources.
- Test and evaluate performance, functionality, and usability of solutions to ensure compliance with customer and project requirements.
- Deploy and implement solutions, supporting change management practices.
- Create and maintain documentation in accordance with best practice and organisational requirements.
- Support multiple contemporary or legacy solutions to required levels of service.
- Apply organisational policies and legislation in relation to security requirements, privacy, and confidentiality.
- Communicate using a variety of tools and approaches, adapting language for technical and non-technical stakeholders.
- Apply continuous professional development CPD to support their own learning, business needs and technical developments.
- Work at any stage of the solution lifecycle.
- Interpret client requirements.
- Prioritise tasks to work within agreed project plans.
- Ensure resources are used efficiently and responsibly.
- Design solutions to meet client and business requirements.
- Identify technical solutions using creative and critical thinking.
- Install hardware or software, either physically or virtually.
- Search and use different types of data or information sources.
- Test and evaluate performance, functionality, and usability of solutions to ensure compliance with customer and project requirements.
- Deploy and implement solutions, supporting change management practices.
- Create and maintain documentation in accordance with best practice and organisational requirements.
- Support multiple contemporary or legacy solutions to required levels of service.
- Apply organisational policies and legislation in relation to security requirements, privacy, and confidentiality.
- Communicate using a variety of tools and approaches, adapting language for technical and non-technical stakeholders.
- Apply continuous professional development CPD to support their own learning, business needs and technical developments.
Your training plan
- IT Solutions Technician Level 3
- Online through a live trainer led sessions
Requirements
Essential qualifications
GCSE in:
- English (grade 5)
- Maths (grade 4)
Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.
Skills
- Communication skills
- IT skills
- Problem solving skills
- Analytical skills
About this company
Biotronics3D at its heart is and always will be a fast-paced software engineering company. They are developing forefront technologies that change how millions of patients and medical doctors interact, communicate, and explore medical information. They’re in the process of creating one of the largest healthcare communities in the world!
After this apprenticeship
Full-time job role upon completion.
Ask a question
The contact for this apprenticeship is:
BALTIC TRAINING SERVICES LIMITED
Lucy Oliphant
lucy.oliphant@balticapprenticeships.com
The reference code for this apprenticeship is VAC1000308549.
Apply now
Closes in 17 days (Monday 31 March)
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After signing in, you’ll apply for this apprenticeship on the company's website.
Company’s application instructions
Follow the link to apply