Business Administration Apprentice

Summary

Have you got what it takes to grow your career and help make Devon great? Then this role is a great opportunity for you! Through our Step In Apprenticeship Programme we have an excellent opportunity for the right candidate. We are recruiting for a Business Administration Apprentice to join our People & Culture Directorate.

Wage

£24,027 a year

Minimum wage rates (opens in new tab)

£24,027 - £24,404 per annum

Training course

Business administrator (level 3)

Hours

Monday - Friday, 9am - 5pm. Flexible working hours.

37 hours a week

Possible start date

Thursday 1 May

Duration

1 year 8 months

Positions available

1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

This role will be hybrid between in our office at County Hall in Exeter and home working. As a Business Administration Apprentice, you will have the opportunity to work across People & Culture. Which will include:

HR Support Services
HR Operations
Health & Safety
Recruitment & Retention
Organisational Development
Payroll

Your varied role will provide you with a broad understanding of the People & Culture Directorate and enable you to provide administrative support to different activities and initiatives whilst gaining your apprenticeship qualification.

Where you’ll work

Devon County Hall
Topsham Road
Exeter
EX2 4QD

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

MBKB LTD

Your training course

Business administrator (level 3)

Equal to A level

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

You will be required to undertake the Business Administration Apprenticeship Standard Level 3, which includes on-programme training to develop your knowledge, skills and behaviours within a business administration environment and Functionals Skills in maths and English (where required).

During your apprenticeship you will be supported by the Council and training provider to successfully meet the learning outcomes required to undertake your end point assessment, which will be assessed by an external awarding organisation.

Requirements

Essential qualifications

GCSE or equivalent in:

English (grade C/4 or above)
Maths (grade C/4 or above)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Attention to detail
Organisation skills
Customer care skills
Administrative skills
Team working
Initiative
Non judgemental
Patience

About this company

At Devon County Council, we work together to improve life across Devon for everyone. We want to create a place that people enjoy living in, as well as a place that you enjoy working.

https://www.devon.gov.uk/workingfordevon/work-in/early-careers/step-in/ (opens in new tab)

Company benefits

We offer a highly competitive starting salary of £24,027 per annum, 26 days holiday, flexible working arrangements, training, entry into a pension scheme, and potential career progression.

Disability Confident

A fair proportion of interviews for this apprenticeship will be offered to applicants with a disability or long-term health condition. This includes non-visible disabilities and conditions.

You can choose to be considered for an interview under the Disability Confident scheme. You’ll need to meet the essential requirements to be considered for an interview.

After this apprenticeship

If you have the ambition, drive and qualities we are looking for, then apply for our Step In Apprenticeship Programme today!
There are no guarantees of employment at the end of the Step In Programme, but we would expect the apprentice to apply for further employment, ideally within the Council or within the wider Devon economy

Ask a question

The contact for this apprenticeship is:

Devon County Council

Amy Pounder

amy.pounder@devon.gov.uk

The reference code for this apprenticeship is VAC1000308545.

Apply now

Closes in 24 days (Sunday 6 April)

When you apply, you’ll be asked to sign in with a GOV.UK One Login. You can create one at the same time as applying for this apprenticeship.

After signing in, you’ll apply for this apprenticeship on the company's website.

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