Business Administrator Apprentice (Streamline Accountants)

Summary

We are looking for a motivated and enthusiastic Business Administration Apprentice to join our team. This is an excellent opportunity for someone looking to develop their skills in a professional office environment while working towards a nationally recognised qualification.

Wage

£15,704 for your first year, then could increase depending on your age

National Minimum Wage rate for apprentices

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Training course

Business administrator (level 3)

Hours

Monday- Friday 9am- 5pm

40 hours a week

Start date

Thursday 1 May 2025

Duration

1 year 9 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you’ll do at work

You will gain hands-on experience in business administration, supporting the team with day-to-day operations and client interactions. Your duties include, but are not restricted to:

Assisting with administrative tasks such as document management, filing, and data entry
Managing incoming and outgoing correspondence via email and phone
Supporting the team with client onboarding and maintaining client records
Assisting with scheduling meetings and diary management
Helping to maintain office systems and ensuring smooth workflow
Learning to use our software tools, including Xero and Microsoft Office
Supporting the finance and bookkeeping team with routine tasks
Providing excellent customer service to clients and suppliers
Recording minutes during team meetings and board meetings
General administration duties

Exposure will be given to:

Incorporating a company
HMRC and Companies House
Onboarding new clients
Filing and scanning
Dropbox
Xero
Team and Board Meetings

The role will also involve using Microsoft Word, Excel and a shared mailbox.

Where you’ll work

Colburn Business Park
Catterick Garrison
DL9 4QN

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

College or training organisation

DARLINGTON BOROUGH COUNCIL

Your training course

Business administrator (level 3)

Equal to A level

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

You will be completing the Level 3 Business Administrator Advanced Apprenticeship Standard with Darlington Borough Council Learning & Skills, Darlington.

The Business Administration Apprenticeship is designed to equip participants with the fundamentals required to work in any business environment. The programme can be delivered using a blend of on-line, anytime learning and expert-led classroom training covering core topics.

Throughout this Apprenticeship, participants will be supported by tutors who have worked in a business environment and have gained many years of experience and who can truly support you to develop the skills and knowledge required to work in a wide range of administrative roles.

Requirements

Essential qualifications

GCSE in:

English (grade 4+/ C+)
Maths (grade 4+/ C+)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

IT skills
Attention to detail
Organisation skills
Customer care skills
Problem solving skills
Presentation skills
Administrative skills
Number skills
Analytical skills
Logical
Team working
Creative
Initiative
Non judgemental
Patience
Strong communication skills
Manage time effectively
prioritise tasks

Other requirements

You may be required to attend our training centre in Darlington (DL1 5AJ) and you will need to make your own way there for day release training. Travel to and from the employer, based at Colburn Business Park, Catterick Garrison (DL9 4QN)

About this company

Streamline Accountants Limited is a professional and friendly accountancy firm providing business management services to our client base. We support businesses with accounting, tax, and financial management solutions, helping them streamline their operations for efficiency and success. At Streamline Chartered Accountants, our highly qualified team has expertise in helping businesses of all types and sizes, operating in all industries. Our clients include SME’s, sole traders, contractors and freelancers.

http://www.streamlineaccountants.co.uk/ (opens in new tab)

After this apprenticeship

Successful completion of the apprenticeship could lead to:

Level 3 Team Leader Apprenticeship
Full time employment
Opportunities for career progression

Ask a question

The contact for this apprenticeship is:

DARLINGTON BOROUGH COUNCIL

L&S Darlington

L&S@Darlington.gov.uk

01325404601

The reference code for this apprenticeship is VAC1000305969.

Apply now

Closes in 20 days (Friday 18 April 2025 at 11:59pm)

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