Business Administration Apprentice

Summary

We are looking for an intelligent, hard-working and enthusiastic Business Administration Apprentice to join our team. This is an exciting opportunity to experience multiple departments of our business and expand your personal skills.

Wage: £14,917 a year
Minimum wage rates (opens in new tab)
Training course: Business administrator (level 3)
Hours: 37.5 hours per week Monday - Friday 9am - 5:10pm - 40 minute lunchbreak.
37 hours 30 minutes a week
Possible start date: Tuesday 1 April
Duration: 1 year 6 months
Positions available: 2

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

Assisting the Operations department in a wide range of administrative duties.
Calling suppliers for updated information
Assisting with our warehouse for a smooth delivery of our products
Assisting the Management Team with adhoc tasks
Providing and updating company reports
Using excel to analyse and update data
Using good attention to detail to assist the team

Where you’ll work

40 Barnard Road, Bowthorpe Employment Area

Norwich

NR5 9JB

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

NORFOLK COUNTY COUNCIL

Your training course

Business administrator (level 3)

Equal to A level

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

L3 Business administrator Apprenticeship Standard

Requirements

Essential qualifications

GCSE in:

English (grade 4/C)
Maths (grade C/4)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Attention to detail
Organisation skills
Problem solving skills
Administrative skills
Number skills
Analytical skills
Logical
Team working

About this company

Zatu Games is online retailer ready to change the game when it comes to employment. Our mission is to sell top quality board games, collectables and merchandise at great prices, whilst spreading the word that board games are the future!

Company benefits

Free eye tests through Specsavers Tennis membership Employee referral bonus Increasing holiday allowance for length of service Duvet Days Gym Membership 15% staff discount on board games and toys Cycle storage Free on-site parking

After this apprenticeship

You will earn a Level 3 qualification (equivalent to an A Level) over the course of 12-18 months in this role. There’s plenty of opportunity for career progression too. In fact, many of our apprentices go on to hold permanent, full-time roles with us after finishing their apprenticeships.

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