Apprentice Business Administrator

Summary

We are offering an exciting apprenticeship where you will gain valuable experience in administration, office management, and customer service. With full training, hands-on learning, and opportunities for professional growth, this role is perfect for someone eager to develop their skills.

Wage: £16,640 a year
Minimum wage rates (opens in new tab)
Training course: Business administrator (level 3)
Hours: What is your working rota? Monday to Friday – 8.30am to 5pm (we offer a flexible working environment – discuss with your line manager).
30 hours a week
Possible start date: Monday 31 March
Duration: 1 year 4 months
Positions available: 1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

Assist with day-to-day office administration, including managing communications, scheduling, managing calendars, data entry, onboarding of new staff members, and supporting the Office Manager and Head of Business Operations with HR and finance tasks.
Support the team with customer service tasks, responding to enquiries and maintaining client relationships.
Help with organising and coordinating projects, ensuring smooth workflow and timely completion of tasks.
Support the Creative Team with any administration tasks they require for clients such as writing content for websites or proof reading.

Where you’ll work

Danish Buildings

44-46 High Street

Hull

HU1 1PS

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

TEC PARTNERSHIP

Your training course

Business administrator (level 3)

Equal to A level

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

The training for our apprenticeship program is designed to be immersive.

Requirements

Essential qualifications

GCSE in:

English (grade 4/C)
Maths (grade 4/C)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Attention to detail
Organisation skills
Problem solving skills
Administrative skills
Logical
Team working
Initiative

Other requirements

Location and Commute: Our office is located in the city centre which is easily accessible by public transport. Candidates should consider the commute and ensure they can reliably travel to and from the office on a daily basis. Physical Aspects/Challenges: The role primarily involves working at a desk with a computer, so candidates should be comfortable with extended periods of screen time. Additionally, there may be occasional requirements to move around the office or attend meetings, but no heavy physical labour is involved. Work Environment: Our work environment is dynamic and fast-paced, which requires adaptability and the ability to manage multiple tasks simultaneously. Candidates should be prepared for a collaborative setting where teamwork and communication are key

About this company

At One SC Media, we pride ourselves on our collaborative efforts with a range of esteemed organisations, including multiple government entities such as the British Army, NHS, and City Councils, as well as reputable charities like Hull East Riding Breast Friends (HERBF) and Hull 4 Heroes, among many others. Our core belief lies in the investment and growth of our employees. Upskilling and providing opportunities for all is at the heart of our organisation. We are committed to fostering an environment where everyone has the chance to grow and excel.

https://onescmedia.co.uk/ (opens in new tab)

Company benefits

Sick pay. Coaching / mentoring programmes. Flexible hours. Hybrid working. Gym membership when we move into our permanent office in May. Wellbeing days in the office. Generous holiday package.

After this apprenticeship

We are committed to providing ongoing training and development opportunities to help the apprentices achieve their career goals. By investing in our employees, we ensure that they have the skills and support needed to succeed and grow within the company.

Ask a question

The contact for this apprenticeship is:

TEC PARTNERSHIP

Jade Bishop

bishopj@eastridingcollege.ac.uk

01482 390781

The reference code for this apprenticeship is VAC1000301926.

Apply now

Closes in 22 days (Sunday 2 March at 11:59pm)

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