IT Technical Sales Apprentice

Summary

Comtek System Solutions are looking for a motivated, enthusiastic sales apprentice to join our dynamic team. This apprenticeship is an excellent opportunity for someone looking to start a career in IT sales. The successful candidate will receive on-the-job training, mentorship and gain hands on experience with various aspects of the sales process.

Wage

£18,000 a year

Minimum wage rates (opens in new tab)

Uncapped Commission of 7% of profit, after the first £16.5k of profit each year.

Training course

Sales executive (level 4)

Hours

Monday to Friday, 9am - 5pm

37 hours 30 minutes a week

Possible start date

Tuesday 1 April

Duration

2 years

Positions available

1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

This is an exciting and varied role, and your duties will include:

Lead Generation – Identify and research potential clients, assist in developing and executing lead generation strategies and maintain & update customer databases
Sales Support – Assist in the preparation of sales presentations and proposals including face to face meetings, support the sales team in scheduling meetings and follow-ups and respond to customer inquiries & provide information about our services
Customer Relationship Management – Help manage and maintain relationships with existing clients and assist in conducting customer satisfaction surveys & feedback collection
Market Research – Conduct market research to identify trends and opportunities & monitor competitor activities and report findings

Where you’ll work

COMTEK

2 HENSON CLOSE

SOUTH CHURCH ENTERPRISE PARK

BISHOP AUCKLAND

DL14 6WA

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

DERBY BUSINESS COLLEGE LIMITED

Your training course

Sales executive (level 4)

Equal to higher national certificate (HNC)

Course contents

Sales planning and preparation: Set effective targets using sales forecasts. Prioritise customers and activities to grow account value and maximise return-on-investment in line with your organisation’s strategy. Formulate or refine customer plans and objectives. Create efficient territory plans where appropriate.
Customer engagement: Effectively communicate and interpret customer information exchanged through written, verbal and non-verbal communication. Develop a customer engagement style that effectively opens sales conversations, builds rapport, enhances customer relationships, and adapts to different customer’s social preferences.
Customer needs analysis: Be highly skilled at effective questioning and active listening techniques to understand the customer’s needs, guide the sales conversation appropriately, create mutual understanding, and build trust and affinity with customers.
Propose and present solutions: Develop sales proposals and deliver them using a presentation style and technique appropriate for your customer. Present relevant products and/or services, explain features and their advantages, and clearly articulate the value and benefit of the solution for the specific customer. Use and adapt a range of techniques to draw-out and overcome common sales objections.
Negotiate: Research the customer’s likely desired outcomes and negotiating stance. Develop responses to likely objections. Identify your own organisation’s needs, such as minimum price and acceptable terms. Negotiate or trade variables effectively.
Closing Sales: Be attuned to verbal and non-verbal buying-signals andmove to close at an appropriate point in sales conversations. Develop ethical techniques to close sales and confirm customers’ purchase agreement.
Gathering Intelligence: Collect, analyse and interpret market intelligence and share it appropriately and effectively within your organisation.
Time Management: Use and adapt appropriate tools and techniques to prioritise and manage your time effectively.
Collaboration and team work: Contribute effectively within a team environment. Work collaboratively with both internal and external stakeholders. Manage communications with the cross-functional team in relation to the effective delivery of your sales, such as finance and service delivery. Support continual business improvement by sharing best practice with sales team colleagues and assist the marketing team to develop new marketing collateral.
Customer experience management: Deliver a positive customer experience. Manage customer enquiries and issues effectively. Take proactive action to prevent and minimise customer concerns and complaints. Handle all customer interactions professionally to the customer’s satisfaction.
Digital skills: Effectively use digital tools to conduct research and target customers in line with the overall sales strategy. Able to deliver presentations and meetings using digital communication. Complete accurate records and process sales in accordance with your organisation’s policies, procedures and digital CRM systems.

Your training plan

In addition to gaining practical experience in the role, you will also attain an NVQ Level 4 Sales Executive qualification, which will help start your career and give you an insight into the businesses processes and procedures.
Our training is all complete remotely via teams with a development coach who will be available for support 24/7 and will arrange weekly/fortnightly meetings with you.
You receive 20% off the job training during this Apprenticeship which is included in your weekly working hours

More training information

DBC Training are a multi award-winning employment and skills training provider. We offer high-quality employer solutions to improve productivity and learner solutions to support individuals to fulfil their potential.

https://dbc-training.co.uk/

Requirements

Essential qualifications

GCSE in:

English and maths (grade 4)

Other in:

Any Subject (grade Pass)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Organisation skills
Problem solving skills
Team working
Initiative
MS Office skills

Other requirements

You must have your own driving license and own transport. Please do not apply if you do not have this.

About this company

Employer Description At Comtek, we provide comprehensive solutions for all your information and communication technology (ICT) needs. From supplying and installing systems to offering ongoing support, we help businesses operate efficiently and effectively. We work alongside you to address daily challenges and develop long-term technology strategies that drive growth. By streamlining your technology processes and managing supplier interactions, we free you to focus on your core business. Our expertise goes beyond traditional IT solutions. We specialise in integrating data and telephone networks, enabling your team to access essential information anytime, anywhere whether in the office, at home, or abroad. With a highly skilled team supporting businesses from SMEs to large enterprises, we offer a single point of contact for trusted advice, problem-solving, and equipment recommendations

https://comtek.uk.com/ (opens in new tab)

Company benefits

• Competitive Apprenticeship Salary with uncapped commission • Comprehensive training and mentorship • Access to company resources and industry events • Supportive and collaborative work environment

After this apprenticeship

The right person will be guaranteed a full-time position within the company.

Ask a question

The contact for this apprenticeship is:

DERBY BUSINESS COLLEGE LIMITED

Heather Duffield

heather@dbc-training.co.uk

07375919487

The reference code for this apprenticeship is VAC1000301073.

Apply now

Closes in 21 days (Friday 28 February at 11:59pm)

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