Business Administration Apprentice

Summary

An excellent opportunity to join a prestigious law firm in their Canterbury office. You will be assisting with the day to day running of the real estate team, whilst also being organised and presenting a can-do attitude to helping colleagues at all times.

Wage: £11,648 a year
Minimum wage rates (opens in new tab)
Training course: Business administrator (level 3)
Hours: Monday - Friday 9am - 5pm
35 hours a week
Possible start date: Saturday 15 March
Duration: 1 year 6 months
Positions available: 1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

Daily post duties including the scanning and distribution of post
Answering emails and telephone calls
General administrative duties
General reception duties including meeting and greeting clients, answering the telephone and dealing with enquiries
Filing
Archiving documents and files
Producing letters and reports
Providing support for the wider team

Where you’ll work

39 St Margaret's Street

Canterbury

Kent

CT1 2TX

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

EKC GROUP

Your training course

Business administrator (level 3)

Equal to A level

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

Level 3 Business Administrator Apprenticeship Standard
Functional Skills in maths and English if required
One day per month via an online session

Requirements

Essential qualifications

GCSE or equivalent in:

Maths and English (grade 4/C/Level 2 Functional Skills)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
Attention to detail
Organisation skills
Customer care skills
Problem solving skills
Presentation skills
Administrative skills
Team working
Initiative
Patience

About this company

Furley Page Solicitors is one of the leading law firms in Kent and the South East of England. Over the years, our legal teams have been acknowledged for their expertise and excellent client service by The Legal 500, Chambers UK and Chambers HNW, respected guides to the legal profession.

https://www.furleypage.co.uk/ (opens in new tab)

After this apprenticeship

Could lead to a permanent position

Ask a question

The contact for this apprenticeship is:

EKC GROUP

Blue Vinall

blue.vinall@eastkent.ac.uk

The reference code for this apprenticeship is VAC1000301008.

Apply now

Closes in 26 days (Wednesday 5 March at 11:59pm)

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