Pension Administration Apprentice (Level 3)

Summary

We’re a small business that’s growing quickly and we’re keen to offer an opportunity for someone to start a career with us. You’ll learn how to look after the administration of our client pension schemes by completing various administrative tasks focused around areas such as banking, investments and pension payments.

Wage

£12,500 a year

Minimum wage rates (opens in new tab)

Pay structure based on progression and performance.

Training course

Business administrator (level 3)

Hours

Monday - Friday, 9.00am until 4.00pm, with 45 mins for lunch. Flexible working arrangements are possible and will be discussed at interview.

31 hours 15 minutes a week

Possible start date

Monday 24 February

Duration

1 year 6 months

Positions available

1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

You will be provided with a comprehensive training plan that will help develop your skills, knowledge and experience, whilst also assisting you with completing a Level 3 Business Administrator Apprenticeship. Your mentors have previously been apprentices so they're best placed to support and guide you. On a day to day basis your tasks will include:

Data entry and management
Filing
Updating Investment administration paperwork
General administration duties
Handling telephone and email communication

Where you’ll work

Grey Lodge

Slate Pit Lane, Groby

Leicester

LE6 0GN

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

HEART OF ENGLAND TRAINING LIMITED

Your training course

Business administrator (level 3)

Equal to A level

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

Your training will all take place at our offices and you will attend remote tutorials with a real assessor. Protected study time will be given.

Requirements

Essential qualifications

GCSE in:

English (grade 4-9 (A*-C))
Maths (grade 4-9 (A*-C))

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Attention to detail
Organisation skills
Customer care skills
Problem solving skills
Presentation skills
Administrative skills
Number skills
Analytical skills
Logical
Team working
Initiative
Non judgemental

Other requirements

The role will rely heavily on Maths and English skills and can sometimes be a fast-paced environment where problem solving and initiative is needed to complete tasks quickly. With this in mind, we will provide the necessary support to ensure the workload is always reasonable to suit the level of capability.

About this company

Intrusted Pension Services is a small business, which is growing very quickly. Our culture is embedded in each staff member, and we believe that the work environment is one that allows good opportunities to grow knowledge and experience and develop into new roles. The team is extremely friendly and supportive and holds a vast amount of experience both in the industry and in training apprentices, in fact the two key training members were both originally recruited as apprentices in the industry and now hold key roles within the team. Wellbeing is important and we offer a range of working patterns to ensure balance is pursued such as flexible working. We provide services to a very niche part of the financial services market. Our clients tend to be owners of businesses who have been very successful themselves and have taken steps to secure their financial future. We are trusted to be part of and look after their future. Intrusted Pension Services are committed to the apprenticeship programme and the individual's career aspirations with a genuine interest to see them progress and become successful in the role.

http://intrustedpensions.com (opens in new tab)

Company benefits

20 days annual leave and bank holidays (minus 3 days for Christmas shutdown), Workplace pension, dedicated mentor and free on-site parking.

After this apprenticeship

We’re a company driven by values which include equality of opportunity, wellbeing and flexible working. We’re passionate about outcomes for all and this includes our people. Once the apprenticeship programme has been achieved we can offer opportunities to progress into Pensions Account Manager roles, which vary in seniority depending on experience and performance.

Ask a question

The contact for this apprenticeship is:

INTRUSTED PENSIONS SERVICES LTD

Sarah Cripps

07817685039

The reference code for this apprenticeship is VAC1000299635.

Apply now

Closes in 10 days (Saturday 15 February at 11:59pm)

When you apply, you’ll be asked to sign in with a GOV.UK One Login. You can create one at the same time as applying for this apprenticeship.

Cookies on Find an apprenticeship

Contents