Business Administration Apprenticeship

Summary

This is great opportunity to start career with independent recruitment company specialising in the Industrial market. This is a fast paced and friendly office based apprenticeship. The role is varied and will lead to long term career opportunities in the future.

Wage

£15,000 a year

Minimum wage rates (opens in new tab)

The salary ranges from £15,000 to £17,000, with an opportunity for a pay rise during your apprenticeship and upon successful completion.

Training course

Business administrator (level 3)

Hours

Monday - Friday, 8.00am - 5.00pm (1 hour unpaid lunch).

40 hours a week

Possible start date

Monday 24 February

Duration

1 year 3 months

Positions available

1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

Duties will include:

Greet candidates and assist with registration forms.
Scan and upload candidate documents.
Input and update candidate details in the CRM system.
Create and process candidate applications.
Send candidate information to consultants.
Answer phone calls and handle general inquiries.
Ensure compliance with document verification and GDPR.
Maintain a tidy reception area and manage office supplies.
Assist consultants with scheduling and admin support.

Where you’ll work

Suite 305 The Argent Centre

60 Frederick Street

B1 3HS

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

THE NVQ TRAINING CENTRE LIMITED

Your training course

Business administrator (level 3)

Equal to A level

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

Teaching and learning the skills, knowledge and behaviours within Business Administration

Requirements

Essential qualifications

GCSE or equivalent in:

Maths (grade 4)
English (grade 4)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Administrative skills
Attention to detail
Communication skills
Customer care skills
Initiative
IT skills
Non judgemental
Organisation skills
Problem solving skills
Team working

Other requirements

Have you checked the suitability of the location/ hours and pay prior to applying? Free parking is available.

About this company

We are an independent Recruitment agency based in Birmingham specialising in the Industrial market. Formed in 2002 by Nick East and Nigel O’Donnell after a long career with one of the largest providers in the recruitment industry. The company has sustained steady growth with many of the companies who dealt with us in year one are still with us.

After this apprenticeship

Long term career prospects, pay-roll rise, promotion available on successful completion.

Ask a question

The contact for this apprenticeship is:

THE NVQ TRAINING CENTRE LIMITED

The reference code for this apprenticeship is VAC1000299208.

Apply now

Closes in 17 days (Monday 17 February)

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After signing in, you’ll apply for this apprenticeship on the company's website.

Company’s application instructions

Please click on the link below to apply

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