Business Administration Apprentice (Sales)

Summary

This is a fantastic opportunity to join our business as a Sales Administrator Apprentice to support our sales team with admin duties. If you’re highly organised, enjoy working in a fast-paced environment, and have a passion for delivering outstanding support, this is an excellent opportunity to be part of our vibrant team at Initial Incentives!

Wage: £15,000 a year
Minimum wage rates (opens in new tab)
Training course: Business administrator (level 3)
Hours: Monday to Friday, 09:00 – 17:30.
37 hours a week
Possible start date: Saturday 1 March
Duration: 1 year 6 months
Positions available: 1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

We are looking for a highly organised and detail-oriented Sales Administrator to join our team. The successful candidate will report to one of our Senior Account Managers and support the sales team in achieving their targets. This role involves managing a variety of administrative tasks, ensuring smooth coordination between departments, and delivering excellent customer service to clients.

Key Responsibilities:

Provide administrative support to the sales team
Requesting costs from existing supply base
Comparing costs and preparing quotes
Preparing sales presentations
Researching new suppliers
Providing product data to clients using client’s approval systems / spreadsheets
Respond to customer queries and provide exceptional support as needed
Schedule and organise meetings for the sales team
Maintain accurate customer and supplier records in Initial’s Customer Relationship Management (CRM) system
Maintain and update sales records, reports, and documentation
Document processes and update procedure manuals as needed
Request and manage despatch of samples
Ad hoc projects requested by senior sales team

Where you’ll work

Unit 16

Apex Business Centre, Boscombe Road

Dunstable

LU5 4SB

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

DERBY BUSINESS COLLEGE LIMITED

Your training course

Business administrator (level 3)

Equal to A level

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

In addition to gaining practical experience in the role, you will also attain an NVQ Level 3 Business Admin qualification which will help start your career and give you an insight into the business processes and procedures.

Our training is all complete remotely via teams with a development coach who will be available for support 24/7 and will arrange weekly/fortnightly meetings with you.

You receive 20% off the job training during this apprenticeship which is included in your weekly working hours.

More training information

DBC Training are a multi award-winning employment and skills training provider. We offer high-quality employer solutions to improve productivity and learner solutions to support individuals to fulfil their potential.

https://dbc-training.co.uk/

Requirements

Essential qualifications

GCSE in:

English and maths (grade 4)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Attention to detail
Organisation skills
Problem solving skills
Team working
Initiative
Problem solving

About this company

Initial Incentives is a dynamic, fast-growing company at the forefront of the branded merchandise industry. With over 30 years of experience, we are trusted by businesses of all sizes across the UK and Europe to deliver exceptional promotional merchandise solutions. Our mission is to help organisations achieve their goals—whether it’s enhancing brand visibility at events and exhibitions, building customer loyalty, celebrating milestones, or rewarding employees. We pride ourselves on our innovative approach, collaborative team culture, and unwavering commitment to excellence.

https://initialincentives.com/ (opens in new tab)

Company benefits

Pension Contributions / 20 days Annual Leave / Free Car Parking

After this apprenticeship

A full time position may be available for the right person subject to completion of their probation period and their apprenticeship.

Ask a question

The contact for this apprenticeship is:

DERBY BUSINESS COLLEGE LIMITED

Heather Duffield

heather@dbc-training.co.uk

07375919487

The reference code for this apprenticeship is VAC1000297982.

Apply now

Closes in 16 days (Saturday 15 February at 11:59pm)

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