Business Administration Apprentice

Summary

Skills Group has an exciting opportunity for a Business Administrator to join the Training Coordinator Team. The team is responsible for recruiting apprentices for vacancies across our trades, as well as being responsible for learners on our pre-apprenticeship programme.

Wage

£15,704 for your first year, then could increase depending on your age

National Minimum Wage rate for apprentices

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Training course

Business administrator (level 3)

Hours

Monday to Friday, between 8:30am and 5:00pm or Monday to Thursday, and 8:30am to 4:30pm on Friday (breaks to be confirmed).

39 hours 30 minutes a week

Start date

Monday 28 April 2025

Duration

1 year 6 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you’ll do at work

As an apprentice with our Coordinator team, you will be responsible for:

Creating paperwork packs used to sign up learners for our Study Programme and apprenticeships
Keep up-to-date with our current vacancies list, ensuring they are accurate and live
Keep records of learners, informing Coordinators when six-weekly reviews are due
Ensure the team have adequate supplies of stationary, ordering more if necessary
Helping the Coordinator team to complete paperwork and submit it to varying departments

Where you’ll work

Horizon Building
Western Wood Way, Langage Business Park, Plympton
Plymouth
PL7 5BG

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

College or training organisation

SKILLS TO GROUP LIMITED

Your training course

Business administrator (level 3)

Equal to A level

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

The Apprenticeship consists of:

Level 3 Business Administration Standard & Qualification
Functional Skills in Maths and English (if required)

You will attend two monthly sessions as part of your off the job training throughout your apprenticeship. Most aspects of your training will be delivered on-site by Skills Group, where you will gain all the skills, knowledge and experience to assist you in this role. Your duties will vary from day to day, and throughout your on-site learning process you will work closely with experienced members of staff.

You will have regular visits every six to eight weeks from your designated assessor, who will help you and monitor your progress throughout your apprenticeship programme. Further details will be made available at a later date.

Requirements

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Attention to detail
Organisation skills
Customer care skills
Problem solving skills
Administrative skills
Number skills
Analytical skills
Logical
Team working
Creative
Initiative
Non judgemental
Patience

About this company

With over 25 years’ experience, Skills Group is a trusted leader in delivering quality apprenticeships, full-time courses and bespoke career development programs to students in Plymouth and throughout the South West. Skills Group are so much more than an apprenticeship provider; we collaborate with the most esteemed local businesses, such as TH March, Phil Deare Carpentry and Yoke the Salon, as well as igniting careers with our unique learning pathways and strive to continuously innovate, ensuring we are always prepared for the apprentices of the future.

After this apprenticeship

A full-time job may be offered to the right candidate upon completion of their apprenticeship for either an administrator or should the candidate wish they can do further training.
You will gain expert career advice from your designated Coordinator throughout your time on the apprenticeship.

Ask a question

The contact for this apprenticeship is: