ICT Technician Apprentice

Summary

The ICT Technician Apprentice is an important part of the ICT team. The academy is increasingly dependent on its ICT systems working properly and efficiently. A proactive and planned approach is essential to ensure the ICT infrastructure enables the academy to work to optimum effect.

Wage: £23,656 a year
Minimum wage rates (opens in new tab)
Training course: IT solutions technician (level 3)
Hours: Monday to Friday, 9am to 5pm
37 hours 30 minutes a week
Possible start date: Thursday 20 February
Duration: 1 year 6 months
Positions available: 1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

Install and maintain computer hardware, including servers, clients, laptops, audio/visual equipment and peripherals. Maintain an up-to-date inventory of ICT equipment, and ensure cleanliness of equipment
Maintain and assist with the expansion of the academy's network
infrastructure including switches, cabling and wireless network equipment
Routine administration including, data backups and testing, Active Directory maintenance, configuring security permissions
Software installation, maintenance and upgrading in line with the academy development policy
Maintain up to date workstation using a standard image and deploying them where necessary
Administration and development of Internet, Intranet, Extranet, and E-mail systems, including learning platforms, such as Google Workspace and the VLE
To keep abreast of technological developments and encourage the use of ICT at all levels
To support staff and students with the use of ICT including preparation of booklets and online support, and assisting with inset training where appropriate
To support staff and students with the set-up and preparation of ICT equipment around the school
Keep clear records of requests using the helpdesk and know when to escalate accordingly, alongside updating documentation with new findings or software upgrades
Report any detected breach of the Academy’s ICT acceptable use policy to the ICT Operations Manager
To be aware of the Academy’s health and safety policy and to assist in carrying out the responsibilities detailed therein
Maintain stocks of spare parts and consumable items, including printer consumables. In-class support where appropriate
Provide ICT support to other Academy Trust schools as and when required
Carry out any other reasonable duties assigned by the Principal

Skills and Experience:

Health and safety awareness
Ability to work independently or as part of a team
Ability to take initiative
Demonstrate good communication and organisational skills
Ability to prioritise under pressure
The appetite to make a contribution to the lives of the students, parents and the community that the Academy will support
Be enthusiastic and positive
Good level of literacy and numeracy
Working in the Education sector
Show some knowledge of non-windows environments
Experience of learning platforms
Software - education software
Internet and e-mail management
Experience of Website maintenance and management
Awareness of the latest developments and innovations in ICT
Experience of Google Workspace and the packages that are linked
Experience of supporting end users
Experience of installing and maintaining PC hardware and software
Experience of Microsoft operating systems and Office packages
Experience of using and preparing audio/visual equipment

Where you’ll work

17 Belvidere Road

Princes Park

Liverpool

L8 3TF

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

JUST IT TRAINING LIMITED

Your training course

IT solutions technician (level 3)

Equal to A level

Course contents

Work at any stage of the solution lifecycle.
Interpret client requirements.
Prioritise tasks to work within agreed project plans.
Ensure resources are used efficiently and responsibly.
Design solutions to meet client and business requirements.
Identify technical solutions using creative and critical thinking.
Install hardware or software, either physically or virtually.
Search and use different types of data or information sources.
Test and evaluate performance, functionality, and usability of solutions to ensure compliance with customer and project requirements.
Deploy and implement solutions, supporting change management practices.
Create and maintain documentation in accordance with best practice and organisational requirements.
Support multiple contemporary or legacy solutions to required levels of service.
Apply organisational policies and legislation in relation to security requirements, privacy, and confidentiality.
Communicate using a variety of tools and approaches, adapting language for technical and non-technical stakeholders.
Apply continuous professional development CPD to support their own learning, business needs and technical developments.
Work at any stage of the solution lifecycle.
Interpret client requirements.
Prioritise tasks to work within agreed project plans.
Ensure resources are used efficiently and responsibly.
Design solutions to meet client and business requirements.
Identify technical solutions using creative and critical thinking.
Install hardware or software, either physically or virtually.
Search and use different types of data or information sources.
Test and evaluate performance, functionality, and usability of solutions to ensure compliance with customer and project requirements.
Deploy and implement solutions, supporting change management practices.
Create and maintain documentation in accordance with best practice and organisational requirements.
Support multiple contemporary or legacy solutions to required levels of service.
Apply organisational policies and legislation in relation to security requirements, privacy, and confidentiality.
Communicate using a variety of tools and approaches, adapting language for technical and non-technical stakeholders.
Apply continuous professional development CPD to support their own learning, business needs and technical developments.

Your training plan

ICT (Information Communications Technician) Level 3 Apprenticeship Standard:

You will also receive full training and support from the Just IT Apprenticeship team to increase your skills
Your training will include gaining a Level 3 IT qualification

Requirements

Essential qualifications

GCSE in:

English (grade 4/C and above)
Math (grade 4/C and above)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Attention to detail
Organisation skills
Customer care skills
Problem solving skills
Presentation skills
Administrative skills
Number skills
Analytical skills
Logical
Team working
Creative
Initiative
Patience

About this company

The Belvedere School, Liverpool, opened in 1880 at 17 Belvidere Road as Liverpool High School, in response to requests from local parents to the then Girls’ Public Day School Company (now the Girls’ Day School Trust). Over time we expanded by absorbing adjoining houses, and by adding newer, modern buildings. The school changed its name in 1911 to The Belvedere School, in order to stand out from other high schools in the area, and to provide better rhymes for school songs. From the 1940s through to the 70s the Belvedere School was an academically selective independent girls’ direct grant school. When this status was superseded in the 1970s a large part of the school’s intake began to come from the government’s Assisted Places Scheme, which was phased out after 1997. From 2000 to 2007 the school ran an Open Access Scheme, making the excellent education we offer accessible to students from a range of social backgrounds regardless of their ability to pay, but based on their academic potential. The Belvedere School transferred to academy status and became The Belvedere Academy in September 2007. The Belvedere Academy was the GDST’s first academy and was also the first independent school in the UK to become an academy. The Belvedere Academy continues the tradition of high aspirations, an inclusive approach and excellent achievement which are the hallmarks of The Belvedere School.

https://www.belvedereacademy.net/ (opens in new tab)

After this apprenticeship

Potential full-time position for the right candidate.

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