Apprentice in Payroll (Level 3)

Summary

NHS payroll services pays over 118,000 NHS Employees each period. This Payroll Administrator Level 3 Apprenticeship will provide you with the knowledge skills and behaviours to be fully competent within the payroll function.

Annual wage: £23,615 a year
Minimum wage rates (opens in new tab)
Training course: Payroll administrator (level 3)
Hours: Full time working 37.5 hours per week, Monday to Friday, excluding bank holidays and weekends.
37 hours 30 minutes a week
Possible start date: Monday 12 May
Duration: 1 year 3 months
Positions available: 8

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

Become prepared and knowledgeable within the working environment and work towards gaining the knowledge, skills and behaviours for a level 3 Apprenticeship as a payroll officer
To gain relevant work-based apprenticeship in a Payroll environment
To support and assist in the provision of a payroll service to over 40 NHS clients
Data input, storage ad retrieval of data, filing and dealing with telephone enquiries

Where you’ll work

7-8 Silver Fox Way

Cobalt Business Park

Newcastle upon Tyne

Tyne and Wear

NE27 0QJ

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

NORTHUMBRIA HEALTHCARE NHS FOUNDATION TRUST

Your training course

Payroll administrator (level 3)

Equal to A level

Course contents

gather, analyse and process payroll data and information
resolve different types of queries that may be presented from payroll customers such as employees, clients, management, explaining and documenting responses
deal with complaints, following processes and escalating complex situations
meet client or customer needs in line with service level agreements
provide customer service using agreed systems and processes, taking ownership for work applying agreed processes for checking
adhere to deadlines and process schedules both internal and statutory, mitigating the impact on the business, employees and clients of deadlines not being met by reprioritising tasks when dealing with conflicting or changing demands
select appropriate media for communication etc recognising the advantages and risks related to each method
escalate concerns relating to deadlines in a timely manner, suggesting solutions
use the appropriate communication media for each stakeholder for each situation. Examples may include ‘phone, face-to-face, email and letters, communicating and engaging professionally, accurately and appropriately, respecting the principles of data protection and confidentiality
Build and maintain trust and sound relationships with stakeholders to deliver quality payroll services
develop and maintain strong working relationships with team colleagues, supporting and collaborating to achieve results, seeking advice when appropriate within parameters of the role
use computerised payroll software and spreadsheet packages such as MS Excel
use systems and processes to support the payroll function. Examples may include the provision of accounting information and the Real Time Information submissions to His Majesty's Revenue and Customs (HMRC)
gather, analyse and process payroll data and information
resolve different types of queries that may be presented from payroll customers such as employees, clients, management, explaining and documenting responses
deal with complaints, following processes and escalating complex situations
meet client or customer needs in line with service level agreements
provide customer service using agreed systems and processes, taking ownership for work applying agreed processes for checking
adhere to deadlines and process schedules both internal and statutory, mitigating the impact on the business, employees and clients of deadlines not being met by reprioritising tasks when dealing with conflicting or changing demands
select appropriate media for communication etc recognising the advantages and risks related to each method
escalate concerns relating to deadlines in a timely manner, suggesting solutions
use the appropriate communication media for each stakeholder for each situation. Examples may include ‘phone, face-to-face, email and letters, communicating and engaging professionally, accurately and appropriately, respecting the principles of data protection and confidentiality
Build and maintain trust and sound relationships with stakeholders to deliver quality payroll services
develop and maintain strong working relationships with team colleagues, supporting and collaborating to achieve results, seeking advice when appropriate within parameters of the role
use computerised payroll software and spreadsheet packages such as MS Excel
use systems and processes to support the payroll function. Examples may include the provision of accounting information and the Real Time Information submissions to His Majesty's Revenue and Customs (HMRC)

Your training plan

Training will take place in house at our office in Cobalt Business Park

Requirements

Essential qualifications

GCSE in:

Minimum of 5 inc Maths and English (grade C/4)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Administrative skills
Number skills
Team working

About this company

We provide a range of health and care services to support more than 500,000 people living in Northumberland and North Tyneside across the largest geographical area of any NHS Trust in England. Our teams deliver care from hospitals, a range of community venues and people’s homes. Our hospitals include a specialist emergency care hospital (the first of its kind in England), three general hospitals and community hospitals. In the community we deliver a wide range of community services.

http://www.northumbria.nhs.uk (opens in new tab)

Disability Confident

A fair proportion of interviews for this apprenticeship will be offered to applicants with a disability or long-term health condition. This includes non-visible disabilities and conditions.

You can choose to be considered for an interview under the Disability Confident scheme. You’ll need to meet the essential requirements to be considered for an interview.

After this apprenticeship

Upon completion, further apprenticeships are available: Level 5 equivalent to an Undergraduate Degree, Level 6 equivalent to a Degree and Level 7 equivalent to a Masters.

Ask a question

The contact for this apprenticeship is:

Northumbria Healthcare NHS foundation Trust

Sarah Dinning

sarah.dinning@nhct.nhs.uk

0191 607 3473

The reference code for this apprenticeship is VAC1000295097.

Apply now

Closes on Friday 21 February

When you apply, you’ll be asked to sign in with a GOV.UK One Login. You can create one at the same time as applying for this apprenticeship.

After signing in, you’ll apply for this apprenticeship on the company's website.

Company’s application instructions

Use this link to be directed to our website to apply.

Cookies on Find an apprenticeship

Contents