Business Administration Apprenticeship (Salary £16,816)

National Institute for Health and Care Excellence

Manchester, M1 4BT

Closes in 15 days (Sunday 26 January)

Posted on 3 January 2025


Summary

NICE's main purpose is to improve health and wellbeing by putting science and evidence at the heart of health and care decision making. As an organisation they collaborate to achieve this same goal through empowering our workforce to do great things!

Annual wage
£16,816 a year

Minimum wage rates (opens in new tab)

Training course
Business administrator (level 3)
Hours
Monday to Friday 9:00am to 5:00pm

37 hours 30 minutes a week

Possible start date

Monday 3 February

Duration

1 year 4 months

Positions available

1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

  • Meeting Coordination: Arrange meetings, including forward planning, preparing agendas/papers, and ensuring compliance with NICE standards
  • Administrative Support: Provide diary management for senior managers, support recruitment administration, and facilitate interviews as needed
  • Communication: Liaise professionally with internal and external contacts via phone, email, and at meetings; draft emails to stakeholders
  • Document and File Management: Create, maintain, and update electronic documents and filing systems, ensuring compliance with confidentiality policies
  • Database and Webpage Maintenance: Keep databases and intranet pages updated, including uploading documents and monitoring shared mailboxes
  • Logistics: Process travel and accommodation requests; track staff attendance at conferences
  • General Support: Handle day-to-day enquiries, participate in team planning, and assist with additional tasks, including project work or absence cover

Company Benefits:

  • Competitive salary and pension scheme (one of the most generous in the UK)
  • Generous annual leave entitlement starting at 27 days plus bank holidays
  • Flexible working arrangements including compressed hours and flexi start/finish times
  • Opportunities for professional development and training
  • Access to employee assistance programmes
  • Supportive and inclusive work environment
  • Access to Staff Networks including Disability Advocacy and Wellbeing Network, Women In NICE, Race Equality Network, NICE and Proud, Change Agent Network

Where you’ll work

Level 1A

City Tower

Piccadilly Plaza

Manchester

M1 4BT

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

DAMAR LIMITED

Your training course

Business administrator (level 3)

Equal to A level

Course contents
  • Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
  • Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
  • Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
  • Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
  • Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
  • Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
  • Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
  • Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

  • Level 3 Business Administration Apprenticeship Standard

Requirements

Essential qualifications

GCSE in:

  • English (grade 4/C and above)
  • Maths (grade 4/C and above)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

  • Communication skills
  • IT skills
  • Attention to detail
  • Organisation skills
  • Logical
  • Team working

Other requirements

Damar is committed to safeguarding and promoting the welfare of our apprentices and expects our employer partners to share this commitment and to take appropriate steps to ensure that learning takes place in a safe, healthy and supportive environment.

About this company

NICE's main purpose is to improve health and wellbeing by putting science and evidence at the heart of health and care decision making. As an organisation we all collaborate to achieve this same goal through empowering our workforce to do great things!

https://www.nice.org.uk/ (opens in new tab)

After this apprenticeship

  • This will be discussed as a part of the interview stage during the recruitment process

Ask a question

The contact for this apprenticeship is:

DAMAR LIMITED

Sabina Adam

Sabina.Adam@damartraining.com

07566 289 979

The reference code for this apprenticeship is VAC1000294376.

Apply now

Closes in 15 days (Sunday 26 January)

When you apply, you’ll be asked to sign in with a GOV.UK One Login. You can create one at the same time as applying for this apprenticeship.

After signing in, you’ll apply for this apprenticeship on the company's website.