Administrative Assistant Apprentice - Gastro – Find an apprenticeship

Summary

The NHS Foundation Trust is offering a Business Administrator Apprenticeship, providing valuable experience in healthcare administration. Develop essential skills in project management, data analysis, and communication, while contributing to critical services. Apply now to start a rewarding career with the NHS and gain opportunities for growth.

Annual wage: £23,615 a year
Minimum wage rates (opens in new tab)
Training course: Business administrator (level 3)
Hours: Full time, Monday to Friday, shifts TBC.
40 hours a week
Possible start date: Tuesday 25 February
Duration: 1 year 6 months
Positions available: 1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

Provide general administrative support, including photocopying, emailing, filing, and mailing letters.
Create and manage reports, spreadsheets, and communications using software like Word, Excel, Outlook, and PowerPoint.
Type clinical letters and reports based on dictation from medical staff.
Open and manage all incoming and outgoing post.
Handle basic queries from staff, managers, and service users, with support from the team as needed.
Serve as a point of contact, ensuring clear communication and professionalism.
Order and maintain office supplies.
Prioritize tasks to meet deadlines and take initiative when needed.
Ensure confidentiality and secure working practices.
Provide secretarial cover during staff absences, such as sickness or leave.

Where you’ll work

Musgrove Park Hospital

Parkfield Drive

Taunton

Somerset

TA1 5DA

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

BRIDGWATER AND TAUNTON COLLEGE

Your training course

Business administrator (level 3)

Equal to A level

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying. You will also be expected to attend monthly college sessions hosted by Bridgwater & Taunton College where you will work towards achieving a Level 3 Apprenticeship in Business Administration. Sessions may be run virtually or onsite at Bridgwater College.

Requirements

Essential qualifications

GCSE in:

English (grade C/4 and above)
Maths (grade C/4 and above)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Attention to detail
Organisation skills
Customer care skills
Problem solving skills
Administrative skills
Logical
Team working
Non judgemental
Patience

About this company

Somerset NHS Foundation Trust runs acute hospital services, community services, mental health and learning disability services and a quarter of Somerset’s GP practices. It runs services from two acute hospitals Musgrove Park Hospital in Taunton, Yeovil Hospital in Yeovil services in the community and services from the 13 community hospitals in the county, a range of mental health and learning disability services and Symphony Healthcare Services runs a quarter of GP practices in the county. Our trust is the result of two mergers. The first merger in April 2020, between Taunton and Somerset NHS Foundation Trust and Somerset Partnership NHS Foundation Trust, brought together acute services, community service and mental health and learning disability services. The second merger brought together acute services from both acute hospitals in the county and a large proportion of the county’s GP practices.

After this apprenticeship

The chance to be part of a growing company with a strong mission and values, and a supportive and dynamic work environment. Exciting and ambitious plans for future growth, providing ample opportunities for professional development and career progression.

Ask a question

The contact for this apprenticeship is:

BRIDGWATER AND TAUNTON COLLEGE

Tash Astill

business@btc.ac.uk

The reference code for this apprenticeship is VAC1000292807.

Apply now

Closes in 26 days (Thursday 16 January)

When you apply, you’ll be asked to sign in with a GOV.UK One Login. You can create one at the same time as applying for this apprenticeship.

After signing in, you’ll apply for this apprenticeship on the company's website.

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Administrative Assistant Apprentice - Gastro

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