Chartered Manager Degree Apprentice - DHL – Find an apprenticeship

Summary

Our Chartered Manager Degree Level 6 Programme is all about developing the skills required to become a subject matter expert. From day one, you'll take on real responsibility with a supportive culture that helps you get the most out of your time as an Apprentice, whilst building on your stakeholder management skills.

Annual wage: £23,000 a year
Minimum wage rates (opens in new tab)
Training course: Chartered manager (degree) (level 6)
Hours: WORKING WEEK: 40 hours - shift patterns will apply. Days and shifts to be confirmed.
40 hours a week
Possible start date: Thursday 4 September
Duration: 2 years 10 months
Positions available: 1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

Whilst working to achieve a Bachelor's Degree in Business Practice and Management with Aston University, you will sit within our central Account Development Excellence (ADE) team.

The purpose of the central Account Development Excellence (ADE) team is to be a key enabler to the UKI organisation in delivering World Class Account Management and Net Growth (ACG) with our existing customer base. They are focused on supporting the Account Teams in Business Units to drive significant improvements to retention and growth, through the rollout and ongoing support of a standardised, simple, and Customer-Centric toolkit. To ensure the Account Owners can focus on their customer, the team provide guidance on the internal governance requirements set out by DSC, support with the toolkit application and processing of renewals and growth opportunities in sf.com, BCA and Contract Database.

Where you’ll work

8 Newnham Drive

Daventry

West Northamptonshire

NN11 8YG

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

ASTON UNIVERSITY

Your training course

Chartered manager (degree) (level 6)

Equal to degree

Course contents

Support the development of organisational strategies and plans. Develop and deliver operational plans; being able to set targets and KPIs, manage resources, and monitor and measure outcomes to establish operational effectiveness, efficiencies and excellence. Produce reports that clearly present information and data, using a range of interpretation and analytical processes. Gain wide support to deliver successful outcomes
Plan, organise and manage resources in order to achieve organisational goals. Identify key outcomes, develop and implement plans and monitor progress, and provide reports as required. Proactively identify risk and create plans for their mitigation. Able to initiate, lead and drive change within the organisation, identifying barriers/challenges and how to overcome them. Ability to use widely recognised project management tools
Managing budgets, controlling expenditure and production of financial reports
Use of customer insight and analysis of data to determine and drive customer service outcomes and improve customer relationships. Creative approaches to developing solutions to meet customer need
Able to identify service/organisational improvements and opportunities for innovation and growth, using qualitative and quantitative analysis of information and data and benchmarking against others
Communicate clearly, effectively and regularly using oral, written and digital channels and platforms. Use active listening and open questioning to structure conversations and discussions, and able to challenge when appropriate. Manage and chair meetings and clearly present actions and outcomes. Ability to apply influencing and persuading skills, to the dynamics and politics of personal interactions
Able to articulate organisational purpose and values. Support the creation of an inclusive, high performance work culture. Enable others to achieve by developing and supporting them through coaching and mentoring
Able to build teams, empower and motivate others to improve performance or achieve outcomes. Able to delegate to others, provide clear guidance and monitor progress. Ability to set goals and accountabilities
Able to build rapport and trust, develop networks and maintain relationships with people from a range of cultures, backgrounds and levels. Able to contribute within a team environment. Effectively influence and negotiate, being able to have challenging conversations and give constructive feedback. Work collaboratively with internal and external customers and suppliers
Able to reflect on own performance, identifying and acting on learning and development needs. Ability to understand impact on others. Can manage stress and personal well-being, and confident in knowing core values and drivers
Able to create personal development plan, and use widely recognised tools and techniques to ensure the management of time and pressure effectively, and prioritisation and strategic alignment of activities
Use evidence-based tools and ethical approaches to undertake problem solving and critical analysis, synthesis and evaluation to support decision making

Your training plan

As part of the Level 6 Chartered Manager Degree Apprenticeship, they will complete the learning on campus at Aston University and on-site learning at their dedicated DHL Supply Chain site, you will cover the below areas and many more:

Effectiveness and Integrity
Understanding Business Functions
Developing effective work relationships
Strategic Management
Stakeholder Management

Requirements

Essential qualifications

GCSE in:

English (grade C and above/4-9)
Maths (grade C and above/4-9)

Other in:

UCAS Points (grade 260 UCAS points - Old System)
UCAS Points (grade 104+UCAS points from Sept 2017)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Attention to detail
Organisation skills
Problem solving skills
Administrative skills
Number skills
Analytical skills
Logical
Team working
Initiative

Other requirements

If you decide to make an application, please make a note of the Experience Day date as we only hold one per role.Experience day date: 3rd April 2025 in Birmingham

About this company

Founded in 1969, DHL is the world's leading logistics company. Our 395,000 people in over 220 countries and territories work every day to help our customers cross borders, reach new markets and grow their businesses. DHL Supply Chain, part of the DHL Group, is the world's leading logistics provider and by joining DHL Supply Chain, you are joining a company that offers limitless opportunities to grow

https://careers.dhl.com/global/en/dsc-apprentices-uk (opens in new tab)

Company benefits

Benefits: As part of a growing DHL population, you'll receive access to a variety of excellent benefits including 25 days holiday, pension scheme, medical cover, childcare vouchers, retail discounts, mental health support, and private GP services.

After this apprenticeship

We want Apprentices to build their careers, with the option to complete a Level 7 Masters in Supply Chain Management Apprenticeship after completing the Level 6 Chartered Management Degree Apprenticeship
Apprentices can contribute their ideas to influence the success of our business and be a part of an organization that makes an impact to society as well as to the world of logistics. After your programme you will transition into the Alumni community to continue the growth of your career

Ask a question

The contact for this apprenticeship is:

ASTON UNIVERSITY

emergingtalent@dhl.com

The reference code for this apprenticeship is VAC1000292564.

Apply now

Closes on Friday 21 February

When you apply, you’ll be asked to sign in with a GOV.UK One Login. You can create one at the same time as applying for this apprenticeship.

After signing in, you’ll apply for this apprenticeship on the company's website.

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Chartered Manager Degree Apprentice - DHL

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