Business Administrator Apprentice
Sherwood House Dental Practice
LOUGHBOROUGH, LE11 3AG
Closes in 29 days (Monday 20 January at 11:59pm)
Posted on 17 December 2024
Contents
Summary
Join Sherwood House Dental Practice kickstart your career in a supportive, professional environment. Gain hands-on experience in a well-established practice, develop key skills, and play a vital role in delivering exceptional patient care. This is a fantastic opportunity to grow with a team dedicated to excellence and community service!
- Annual wage
-
£12,979.20 to £23,200.32 a year
Minimum wage rates (opens in new tab)
Potential for performance based salary increase.
- Training course
- Business administrator (level 3)
- Hours
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Monday - Thursday, 08:30 - 17:30 and Friday, 08:30 - 16:30.
1 hour unpaid lunch per day.
39 hours a week
- Possible start date
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Monday 27 January
- Duration
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1 year 6 months
- Positions available
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2
Work
As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.
What you’ll do at work
- Welcoming patients and visitors, in person in a friendly and helpful manner
- Provide administrative support to clinical team members
- Entering information into patients records by computer
- Undertaking a range of administrative duties including processing mail, photocopying, scanning and uploading documents, with proficiency using Microsoft Office
- To maintain a thorough knowledge of all Practice procedures
- Participate fully as a team member sharing knowledge and information
- Taking responsibility for maintaining own personal development
- Maintaining confidentiality relating to patients, staff, visitors and practice business
- Dealing with patients face to face on the front reception desk and over the telephone
Where you’ll work
150 ASHBY ROAD
LOUGHBOROUGH
LE11 3AG
Training
An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.
College or training organisation
ACCESS TRAINING (EAST MIDLANDS) LTD
Your training course
Business administrator (level 3)
Equal to A level
Course contents
- Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
- Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
- Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
- Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
- Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
- Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
- Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
- Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Your training plan
Business Administrator Level 3 Apprenticeship Standard:
- Apprentices will be allocated a Trainer Assessor and training will be planned and delivered in conjunction with the employer to meet the individual needs of the apprentice
- The apprentice will spend 20% of their working hours in off the job activities and training
- On the job and off the job training will be delivered in the workplace
Requirements
Essential qualifications
GCSE in:
- English (grade Grade C/4 or Above)
- Maths (grade Grade C/4 or Above)
Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Administrative skills
- Analytical skills
- Logical
- Team working
- Creative
- Initiative
- Non judgemental
- Patience
Other requirements
Interviews will be held at Sherwood House Dental Practice.
About this company
Sherwood House Dental Practice, established in 1940, is a family-owned and operated dental clinic that has served the community for over 77 years. Committed to exceptional care, the practice provides comprehensive dental services under one roof. With extensive experience, the team tailors treatment plans to meet individual needs, ensuring consistent, high-quality service.
After this apprenticeship
- Excellent opportunity to become a permanent member of staff at the practice
Ask a question
The contact for this apprenticeship is:
ACCESS TRAINING (EAST MIDLANDS) LTD
Chloe Burton
chloe.burton@atem.co.uk
The reference code for this apprenticeship is VAC1000292463.
Apply now
Closes in 29 days (Monday 20 January at 11:59pm)
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