Apprentice Business Administrator

Summary

R G Carter is a construction firm in the East of England, first established in 1921, delivering innovative and high-quality projects for both private and public clients. They are currently looking for an apprentice Business Administrator to join and learn within their team.

Annual wage: £13,812 a year
Minimum wage rates (opens in new tab)
Training course: Business administrator (level 3)
Hours: Monday - Friday, between 8:45am and 4:45pm.
37 hours 30 minutes a week
Possible start date: Monday 17 February
Duration: 1 year 6 months
Positions available: 1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

Main Duties:

Dealing with email enquiries in a prompt and efficient manner
Answer telephone calls
Electronic filing and scanning
Assist with training bookings
Raising purchase orders
Learning about construction training requirements
Issuing training certificates
General admin duties
Updating individuals training records
Run reports from our learning management system
Adding courses onto our training spreadsheet
Chase providers for attendance and updating
Course evaluations using Survey Monkey

Contact: Lorna Browne

Training Administrator within the Training Department

Where you’ll work

R G Carter (Thetford) Ltd, 17 New Road, Station Road

Thetford

IP24 1AN

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

WEST SUFFOLK COLLEGE

Your training course

Business administrator (level 3)

Equal to A level

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

The learner will be studying the Business Administrator Level 3 Apprenticeship Standard qualification.
Functional skills will be studied if equivalent qualifications are not held.

Requirements

Essential qualifications

GCSE or equivalent in:

5 subjects, including Maths and English (grade 4)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Attention to detail
Team working
Initiative

Other requirements

This is a full-time on-site office position where you will be working within our small friendly team. Most of the day will be spent at a PC, however, we would like you to have a core understanding of other aspects of our business, so this will be organized throughout your apprenticeship.

About this company

R G Carter is a construction firm in the East of England, first established in 1921, delivering innovative and high-quality projects for both private and public clients. The R G Carter Training Academy facilitates all construction training requirements for the diverse range of companies within the group. With current employee numbers of 730 staff, vast amounts of training and qualifications are required to meet legislation.

After this apprenticeship

Various future opportunities are available within this large group of construction companies.

Ask a question

The contact for this apprenticeship is: