Office/Business Administration Apprentice

Summary

Join TPT Fire Projects Ltd as a Level 3 Business Administration Apprentice! In this role, you'll support the team by sorting daily post, ordering supplies, booking deliveries, answering calls, managing mailboxes, and monitoring stock levels. Start your rewarding career with us today!

Annual wage: £18,200 a year
Minimum wage rates (opens in new tab)
Training course: Business administrator (level 3)
Hours: Monday to Friday
35 hours a week
Possible start date: Saturday 15 February
Duration: 1 year 6 months
Positions available: 1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

As a Business Administration Apprentice at TPT Fire Projects Ltd, you will support our operations and ensure smooth day-to-day functions. Your responsibilities will include:

Sorting and Distributing Daily Post: Efficiently manage incoming and outgoing mail to ensure timely organisational communication.
Purchasing Duties: Order materials, plant, and access equipment from suppliers to support ongoing projects and job requirements.
Supporting Engineers and Contracts Department: Assist the engineering team and contracts department with administrative tasks to facilitate project execution.
Booking Deliveries: Coordinate and book deliveries to various job sites, ensuring that materials arrive on time.
Answering and Forwarding Phone Calls: Provide excellent customer service by answering calls, directing inquiries, and taking messages as needed.
Monitoring Mailboxes: Keep track of incoming emails and respond or forward them appropriately to ensure effective communication.
Greeting Visitors: Welcome visitors to the office, providing a friendly and professional first impression of the company.
Accepting Deliveries: Receive and log deliveries, ensuring that all items are accounted for and distributed appropriately.
Monitoring Stock Levels: Oversee stationery and sprinkler stock levels, placing orders when necessary to maintain adequate supplies.

Where you’ll work

AVOCET HOUSE

AVIARY COURT

WADE ROAD

BASINGSTOKE

RG24 8PE

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

BASINGSTOKE COLLEGE OF TECHNOLOGY

Your training course

Business administrator (level 3)

Equal to A level

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

This apprenticeship is delivered in the workplace, with no college attendance needed.
A Business Trainer will support you in the workplace and you will have access to an E-Portfolio.
You will be given a minimum of 6 hours a week for your off-the-job training needs.

More training information

Your training will be delivered by Aspiral Learning who are the apprenticeship arm of Basingstoke College of Technology

Requirements

Essential qualifications

GCSE in:

English (grade 4)
Maths (grade 4)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Organisation skills
Administrative skills
Logical
Team working

About this company

TPT Fire Projects is a fully certified automatic sprinkler system design, installation, and contractor, successfully looking after businesses and delivering projects throughout the UK for over 40 years. We have an in-house team of designers and engineers who have decades of experience in their field, for all of your project requirements. As well as new installs, we also can carry out alterations to existing sprinkler installations following refurbishments, site alterations, or extensions, to ensure your protection remains up to date and fit for purpose. We understand our client's needs and are experts in our field. Our contracts are fulfilled diligently, with customer and conformance at the centre of our philosophy. Working with clients in London and beyond, we work alongside single-dwelling homeowners, businesses, end-users, consultants, and the insurance industry alike, to ensure the needs of all stakeholders are met. We have decades of experience in fire protection systems, from historic museums and listed premises to landmark high-rise buildings and well-known high-street brands.

https://www.tpt-fire.co.uk/projects/ (opens in new tab)

After this apprenticeship

Full-time Position

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