Apprentice Sales Engineer

Summary

Due to our continued success, we're looking for a Trainee (Apprentice) Sales Executive to join our friendly professional team. You will need to be outgoing, keen to learn and passionate about helping to solve problems. You'll work within our team selling underfloor heating, wetroom & heating solutions to trade customers. Full Training will be given.

Annual wage: £13,312 a year
Minimum wage rates (opens in new tab)
Training course: Trade supplier (level 2)
Hours: Monday to Friday, 8am to 5pm with 1 Hour lunch break
40 hours a week
Possible start date: Monday 27 January
Duration: 1 year
Positions available: 1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

Responding to telephone and email enquires

Generate quotes using computer software

Follow-up the quotations to a positive conclusion and convert into sales orders via the quotation software

Provide regular telephone calls with existing and new account customers to generate quotations for products and build a bank of regular customers

Where you’ll work

ELEKTREK HOUSE

UNIT 16

MARTLESHAM CREEK IND . PARK

SANDY LANE

IP12 4SD

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

TRAINING ASSESSMENT & CONSULTANCY SERVICES LIMITED

Your training course

Trade supplier (level 2)

Equal to GCSE

Course contents

Knowledge and understanding of the organisation’s: communicating confidently to internal and external customers about the company and how it operates
Knowledge and understanding of the organisation’s: identifying and communicating with the relevant person if a threat or risk to the business is identified
specialist trade customer profile of the business: using appropriate techniques and forms of communication to put customers at ease and gain their trust.
specialist trade customer profile of the business: delivering customer service that exceeds customer expectations
specialist trade customer profile of the business: identifying customer requirements and referring them onwards in an appropriate manner
trade counter and telesales services: assisting customers in exploring product ranges and alternative and complementary products and services, based on the fundamental underpinning product knowledge
trade counter and telesales services: identifying the customers’ requirements, matching them to the trade supplier’s products and services
trade counter and telesales services: delivering accurate product information, to enable the customer to make a decision on products and services and know how to access the detailed technical specification of a product when required.
trade counter and telesales services: securing a trade sale using appropriate selling techniques, both face to face and on the telephone, and methods to complete the transaction.
trade counter and telesales services: applying basic merchandising techniques used within the business.
trade counter and telesales services: applying the key principles of selling in a trade supplier environment, using a variety of methods, which may include unique selling points, upselling, and link selling to secure and complete sales transactions.
trade counter and telesales services: communicating with customers using various methods and systems appropriate to the situation
trade counter and telesales services: applying the key principles of administration and working practices to accurately prepare, store, communicate and process businesses documentation.
trade counter and telesales services: processing information, to the key standards of data protection, security and intellectual property rights.
key principles of warehousing and stock control: processing and recording the receipt, storage, assembly and despatch of goods.
key principles of warehousing and stock control: receiving stock, despatching customer orders and processing returns in line with company processes.
key principles of warehousing and stock control: loading /unloading of supplier and contractor vehicles
technologies that are appropriate to the role: using technology appropriately and efficiently in line with business policy, e.g. PoS (point of sale) machines, PCs
technologies that are appropriate to the role: demonstrating the use of various technologies, e.g. bespoke/in house or off the shelf software packages to others.
legislative responsibilities relating to the business, products and/or services being sold: complying with legal requirements to minimise risk and build customer confidence.
legislative responsibilities relating to the business, products and/or services being sold: minimising disruption to the business and maintaining the safety and security of people at all time
legislative responsibilities relating to the business, products and/or services being sold: taking appropriate action if a breach of H&S regulations is identified.
personal responsibilities and performance contribute to the success of the team and the business: building two-way trust and contribute to working within a team
personal responsibilities and performance contribute to the success of the team and the business: collaborating with colleagues to resolve problems.
personal responsibilities and performance contribute to the success of the team and the business: managing personal performance by completing tasks to agreed standards and timescales and by taking action to resolve problems and communicating issues beyond own level of competence.
personal responsibilities and performance contribute to the success of the team and the business: demonstrating effective time management through planning and prioritising own workload.
personal responsibilities and performance contribute to the success of the team and the business: identifying own strengths, weaknesses and development needs.

Your training plan

All training will be taken place within the workplace

More training information

Full product, sales and quotation/sales software training will be provided.

Requirements

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Attention to detail
Organisation skills
Customer care skills
Problem solving skills
Administrative skills
Number skills
Team working

About this company

We are a family run, local company who have been supplying underfloor heating solutions since 2003. (see our website - http://www.uheat.co.uk/) Due to our continued success, we're looking for a Trainee Sales Executive to join our friendly professional team. You will need to be outgoing, keen to learn and passionate about helping to solve problems.

http://www.uheat.co.uk (opens in new tab)

Company benefits

Comprehensive product training External Sales Training programme Pension Scheme Life Insurance Work within a successful small sales team and family run business

After this apprenticeship

Permanent Sales Position

Ask a question

The contact for this apprenticeship is:

PEDARSON LTD

Jake Cameron

jake@uheat.co.uk

01394593305

The reference code for this apprenticeship is VAC1000289942.

Apply now

Closes in 16 days (Tuesday 7 January at 11:59pm)

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