GP Surgery Dispenser Apprenticeship

Summary

Feltwell Surgery is looking to welcome an apprentice dispenser into our busy practice on either a full time or part time basis. The applicant will play a full and active role as part of the practice multi-disciplinary team.

Annual wage: £12,314 a year
Minimum wage rates (opens in new tab)
Training course: Pharmacy services assistant (level 2)
Hours: Monday to Friday, flexible but within the hours of 08.00 - 18.30
37 hours a week
Possible start date: Monday 20 January
Duration: 1 year
Positions available: 1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

The main responsibilities of the role include:

Ensuring that all medicines and appliances dispensed are checked against the prescription
Maintaining full and accurate records of all dispensing transactions
Operating efficient stock control, appropriate to the needs of the practice with the objective of ensuring continuity of supply for patients and minimising wastage through out-of-date stock
Dealing with patient queries, online and in person and maintaining good customer care

Where you’ll work

Old Brandon Road

Thetord

IP26 4AY

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

WEST SUFFOLK COLLEGE

Your training course

Pharmacy services assistant (level 2)

Equal to GCSE

Course contents

receive and log prescriptions
assemble prescribed items, undertake an in-process accuracy check and issue prescribed items
work according to legislative requirements, and organisational policies
order, receive, maintain and issue pharmaceutical stock
provide appropriate advice when authorised on supplied medicines and products, their storage and disposal
work within the parameters of Standard Operating Procedures (SOPs) of the pharmacy
act in accordance with systems and organisational governance
recognise and act within the pharmacy regulatory, legal and ethical standards
support the team in the development of others
maintain and further develop your own skills and knowledge through development activities; maintain evidence of your personal development and actively prepare for and participate in appraisal
communicate effectively with the public, carers and other health and social care professionals using a range of techniques to determine their needs, and keep information confidential
handle information (record, report and store information) related to individuals and/or patients in line with local and national policies
use pharmacy IT systems and other IT resources according to legislative requirements and organisational policies
demonstrate person centred care and support within a pharmacy setting
make pharmacy patients and patient safety your first concern
use judgement and refer service user as appropriate to another member of the team, GP, healthcare worker, manufacturer etc
maintain the interests of patients and the health of the public
promote and advocate equality, diversity and inclusion
promote healthy lifestyles to customers
work safely within the parameters of your role using Standard Operating Procedures
apply policies which relate to health and safety at work
act appropriately in situations to prevent harm to yourself and others

Your training plan

The learner will be studying the Pharmacy Services Assistant Level 2 Apprenticeship Standard qualification
Day release to West Suffolk College
Functional skills will be studied if equivalent qualifications are not held

Requirements

Essential qualifications

GCSE or equivalent in:

Maths and English (grade 4)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
Attention to detail
Organisation skills
Customer care skills
Team working
Initiative
Physical fitness

Other requirements

Dealing with the public daily so good manners and customer service skills are required. Involves long periods on your feet. This is a busy environment.

About this company

GP Surgery - we are a small rural GP Surgery in West Norfolk. We have approximately 5500 patients registered with us and are a fully dispensing Practice.

After this apprenticeship

Potential for development for the right person in future i.e. Pharmacy Technician Level 3 Apprenticeship.

Ask a question

The contact for this apprenticeship is: